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BMW of Doylestown A Thompson Dealership

Doylestown, PA

not yet
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1,184 Reviews

680 N Main St

Doylestown, PA

18901

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Showing 1,184 reviews

March 14, 2019

First service Had a couple of issues with my x3 , resolved with no issues. Everyone was helpful and cheerful. A nice place to come for service. We will have all ar More

by Adamjaywolf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gordon
Mar 19, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for trusting us with the service of your vehicle. We look forward to seeing you again soon.

March 13, 2019

Not very nice and also missed a huge problem I took my car in to the service center and the woman working at the counter was less than friendly. Also, after being told what BMW thought was wrong More

by Paslatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I didn’t get their names.
Mar 19, 2019 -

BMW of Doylestown A Thompson Dealership responded

We are disappointed to learn about your experience. We would like the opportunity to discuss this further. Please contact Service Manager, Andi Glassmyer at (267) 898-2555 at your convenience.

March 13, 2019

Maintenance service was excellent Thompson is an elite dealer. They care and it shows.always has a clean reliable car for me during the time my car is in for service. They know the More

by TERRIH1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fagan
Mar 14, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your 5-star experience with us! We appreciate your feedback.

March 13, 2019

Always great service. Been servicing my BMWs here for more than 20 years and cars always come back fixed and cleaned, and I get a nice loaner for the day. More

by ERIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
Mar 14, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for trusting us with the service of your vehicle. We look forward to seeing you again soon.

March 13, 2019

Personal Attention Raul and Troy were very helpful. We were able to order and get the car we really wanted! They were very professional and patient. We love our new car. More

by SA1858
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy, Raul Jimenez, Adam Dunlap
Mar 14, 2019 -

BMW of Doylestown A Thompson Dealership responded

We are so glad to hear you are loving your new car! Thanks for taking the time to leave us this review.

March 13, 2019

Great visit Best visit to date. Visit prior was disappointing but they listened to me feedback and exceeded expectations. I look forward to the next appointment. More

by SCOTTRENGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 14, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for allowing us an opportunity to exceed your expectations.

March 13, 2019

Flawless execution from the service team I dropped off my BMW for service, and the entire experience was quick and painless. I was given a clean, almost new loaner, and was very happy will a More

by COOK5520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John MacDonald
Mar 14, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for trusting us with the service of your vehicle. We look forward to seeing you again soon.

March 13, 2019

Great Service Team and Focused on the Customer I am very pleased with the service I receive at Thompson BMW in Doylestown. They are extremely focused on the customer: the entire team there are ver More

by Steve_19067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Wayne, John, Jules
Mar 14, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for taking the time to leave us this review! We appreciate your kind words!

March 12, 2019

Excellent service Have three cars from Thompson 2 BMW’s and one Maserati. John has always been a fantastic service advisor and I would highly recommend him.. keep buyin More

by TODD.GRECO
Customer Service
Recommend Dealer
Yes
Employees Worked With
John in service is who I mostly deal with
Mar 14, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for your feedback. We will share this with our service team!

March 12, 2019

A great place for service I’ve been to many dealer service centers over my life and this one ranks as one of the best. Not only is it a topnotch facility but they're honest and More

by DAN Curry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Mar 14, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.

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