BMW of Doylestown A Thompson Dealership
Doylestown, PA
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Outstanding service ... buying my next car there This is a great dealership. Very professional in every aspect. After service, my car is always washed and given back in great condition. Thank you! This is a great dealership. Very professional in every aspect. After service, my car is always washed and given back in great condition. Thank you! More
They were there when I really needed them! I needed my car serviced after hitting an object on the highway and Thompson took me in right before closing time on Saturday, gave me a cortesey vehi I needed my car serviced after hitting an object on the highway and Thompson took me in right before closing time on Saturday, gave me a cortesey vehicle and sent me on my way. Then they worked with my insurance to get everything situated. Although I expect this service from my dealership - Thompson just made it seamless and was extremely helpful given the situation that I was in. From Dan who took me in right away to John who helped me through getting everything fixed - I am thankful for the excellent service. More
Repair of our 2018 X3 after collision Dan Goldman was our service manager and dealing with him was an absolute pleasure!! He guided us through every step of the process while our SUV was b Dan Goldman was our service manager and dealing with him was an absolute pleasure!! He guided us through every step of the process while our SUV was being repaired after collision. He is a dedicated & most professional!! We have been loyal Thompson customers for many years with 2 BMWs & 2 Toyota Highlanders. We always recommend Thompson to our friends & neighbors!! More
Best BMW Dealer This is my third car with Thompson BMW. I keep returning because of their great customer service, especially through Dennis Bridges, but also because This is my third car with Thompson BMW. I keep returning because of their great customer service, especially through Dennis Bridges, but also because BMW makes a comfortable, high performance car. More
Good Experience Ryan worked with me on several occasions ... first as we considered a purchase for my wife and then for me. My experience was positive. I was explor Ryan worked with me on several occasions ... first as we considered a purchase for my wife and then for me. My experience was positive. I was exploring options and Ryan and team was patient, no pressure and presented options that eventually worked for me. More
Service and Purchase Not surr which visit to mention. Service last week on 438 was great. Not easy ti get deer out from under the car Buying a new x3. Ryan and Troy Not surr which visit to mention. Service last week on 438 was great. Not easy ti get deer out from under the car Buying a new x3. Ryan and Troy made It smooth. I would not buy a car from any other dealer or from any other salespersons. More
Fantastic Customer Service Buying a car should be an exciting, stress free process - Dennis and the team at Thompson BMW ensured that happened. Dennis and his team were very res Buying a car should be an exciting, stress free process - Dennis and the team at Thompson BMW ensured that happened. Dennis and his team were very responsive to all my questions and very transparent throughout the entire process. When Dennis had a personal emergency and could not devote 100% of his time to my needs as a customer, Michael reached out to me to ensure I was taken care of during his absence. Bottom Line: I got a great car for a great price from great people. I would recommend this dealership, and Dennis, to anyone within driving distance. I drove 4 hours each way to give them my business and would certainly do it again! More
Great Service My service advisor Gwen was extremely helpful and knowledgeable regarding my vehicle. I was able to utilize the car loaner and valet services which My service advisor Gwen was extremely helpful and knowledgeable regarding my vehicle. I was able to utilize the car loaner and valet services which were extremely helpful. More
Great personal service. There was an issue with my maintenance plan from the dealership that I bought my ex five from. Your service tech was great and getting it straightene There was an issue with my maintenance plan from the dealership that I bought my ex five from. Your service tech was great and getting it straightened out I had to go back-and-forth between the two dealers but your guy finally just resolved it on his own. This service and your concierge program is why I always have you service my BMWs. More
Efficient service department I had to have the Windshield of my 540 i replaced after it get hit by a stone on the NJ turnpike. I was given an almost new 3 series SUV as a loaner a I had to have the Windshield of my 540 i replaced after it get hit by a stone on the NJ turnpike. I was given an almost new 3 series SUV as a loaner and the work completed well in time as per their commitment. More