BMW of Doylestown A Thompson Dealership

Impressed by Norm! When we were walking around the car park where all cars are located, Norm actively approached us asking if we have any question or anything to help an When we were walking around the car park where all cars are located, Norm actively approached us asking if we have any question or anything to help and then he finally got sales of 7 series! He also was very nice to process all purchasing steps, etc. 5 starts to recommend, for sure. More

Always fantastic! I am always completely satisfied with Thompson BMW service. They are the best service department around! I always work with Dan Goldman and he is ve I am always completely satisfied with Thompson BMW service. They are the best service department around! I always work with Dan Goldman and he is very thorough and always explains everything completely so that I am not left with questions after my service appointments. More

Courteous, Profressional, Accommodating The service representative assigned to me is Matt. He explains. He's courteous and professional. In addition, the fact that Thompson provides a loaner The service representative assigned to me is Matt. He explains. He's courteous and professional. In addition, the fact that Thompson provides a loaner while my car is being serviced keeps me coming back. Driving a new BMW while my car is being serviced gives me an idea of and a feel for my choice of my next car. I'm sure that's part of the plan but I like it, nonetheless. The valet service is fantastic, also. I purchased 2 cars from Shaheed Sanders. He's great to work with. I felt completely confident with him as a salesperson. I will undoubtedly continue with Thompson BMW. More

Purchased car Great experience, friendly staff, beautiful facility, knowledgeable employees, made us feel most comfortable and assuriing that we were purchasing the Great experience, friendly staff, beautiful facility, knowledgeable employees, made us feel most comfortable and assuriing that we were purchasing the right car from the right organization. More

Did not perform requested maintenance...despite getting perm I called for an appointment for the checkup on the cerfied BMW I purchased one year ago so I could use the rebates I received. They would not perform I called for an appointment for the checkup on the cerfied BMW I purchased one year ago so I could use the rebates I received. They would not perform the tests and I did not get to use my rebates. AT ALL. Livid. I got permission to come in earlier and use them and then the guy wouldn’t even perform the event. He had my oil changed. Big deal!! More

First rate service. They always do a first rate job at Thompson BMW. The service group there is very friendly and they always try to accommodate your wishes. We’re very They always do a first rate job at Thompson BMW. The service group there is very friendly and they always try to accommodate your wishes. We’re very happy with Thompson. More

Excellent Customer Service My experiences at Thompson BMW service has always been excellent. Beginning with a pleasant greeting from the valet when dropping off my car. The serv My experiences at Thompson BMW service has always been excellent. Beginning with a pleasant greeting from the valet when dropping off my car. The service advisor I go to, Gwen Davis is very helpful, knowledgeable and pleasant to deal with. Additionally, my car is always ready when promised and I have never had to go back because something was missed. Lastly, loner vehicles provided are always clean in and out. More

Was told they “topped off” all fluids. No way! Two weeks after being told they topped off all fluids, , oil under one quart remaining, & now coolant empty ?? Came in to repair broken front passen Two weeks after being told they topped off all fluids, , oil under one quart remaining, & now coolant empty ?? Came in to repair broken front passenger door lock s few months ago- . Paid $700. For repair, broke 2 more times, this past time service center attempted to charge me an additional $100+ for a rod? I refused. Back 2 times now with oil leak/. Oil now Down to under a quart less than two weeks after appt. ? More

Brakes John listened to my complaint about a previous service and did what he thought was best to resolve the issue. I am very happy with the service I rece John listened to my complaint about a previous service and did what he thought was best to resolve the issue. I am very happy with the service I received More

Always great service! 4/27/19 I brought my car in for a "check engine soon" warning and Matt and the mechanic (sorry I didn't get his name) were very happy to explain to m 4/27/19 I brought my car in for a "check engine soon" warning and Matt and the mechanic (sorry I didn't get his name) were very happy to explain to me what the issue was. I ended up trading the car in on a newer car and couldn't be happier! More