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BMW of Doylestown A Thompson Dealership
Doylestown, PA
1,184 Reviews
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May 14, 2019
Disappointed This was the first time I had an unsatisfactory experience with detailing of my three series. I felt the job was not as well done as in the past. I d This was the first time I had an unsatisfactory experience with detailing of my three series. I felt the job was not as well done as in the past. I did complain to my service agent and have yet to hear back from them. They were supposed to adjust my bill and they did not. Not the level of BMW service that I expect. More
by kjotcs
Verified CustomerEmployees Worked With
Dan in service
May 14, 2019
Oil change Great customer service. On time and ready with a ride. Came and picked up at home when I requested. Paperwork for the job was ready to go when I ar Great customer service. On time and ready with a ride. Came and picked up at home when I requested. Paperwork for the job was ready to go when I arrived. More
by DOUG_CRANSTON
Employees Worked With
Laura Zimmerman
May 13, 2019
Rob Ridgway is the best! I have purchased several cars from Thompson BMW and have found Rob Ridgway to be wonderful in all phases of the transaction. He is honest, gets you th I have purchased several cars from Thompson BMW and have found Rob Ridgway to be wonderful in all phases of the transaction. He is honest, gets you the best deal, and calls with a follow up to make sure you are happy with your purchase. Love dealing with him! More
by J12583S
Employees Worked With
Rob Ridgway
May 13, 2019
The team at the Thompson Dealership was Awesome They were very friendly and helpful, the setup for dropping the car off and getting a loaner was very smooth and comfortable. The loaner was awesome They were very friendly and helpful, the setup for dropping the car off and getting a loaner was very smooth and comfortable. The loaner was awesome and the work they did on my car was exemplary. More
by TOM.CODY
Employees Worked With
Laura Zimmerman’s help at the upgrade desk (can’t remember his name) did the original checkin and he was awesome. Laura also helped with the quote and follow up and did a great job.
May 13, 2019
Recall issue, complete (full) detail and oil change Other Thompson location will give you a full tank of gas if there was a recall issue had been done to your vehicle but this place. Other Thompson location will give you a full tank of gas if there was a recall issue had been done to your vehicle but this place. More
by Kytranglexus
Employees Worked With
Don’t remember
May 12, 2019
My 5th lease I’m very pleased with BMW service and my salesman is Awesome Shaheed Sanders always professional and Courteous he makes the process go very smooth I’m very pleased with BMW service and my salesman is Awesome Shaheed Sanders always professional and Courteous he makes the process go very smooth More
by Mwashington0304
Employees Worked With
Shaheed Sanders
May 10, 2019
Trade in Ryan was wonderful when I traded my 2011 in and upgraded to a 2016. He answered any questions I had and he listened to what my requests were. Ryan w Ryan was wonderful when I traded my 2011 in and upgraded to a 2016. He answered any questions I had and he listened to what my requests were. Ryan was knowledgeable and professional. I would definitely recommend Thompson BMW and Ryan! More
by RBURAK0
Employees Worked With
Ryan Gordon
May 09, 2019
Stupendous! Dennis Bridges and the Thompson team went above and beyond in helping me choose the perfect vehicle, and they treated me like family. I have never h Dennis Bridges and the Thompson team went above and beyond in helping me choose the perfect vehicle, and they treated me like family. I have never had such a pleasant experience purchasing a car. The time from start to finish was quick and easy, the car is better than I could have imagined. Definitely recommend Dennis and Thompson for all automobile needs. More
by RobinR
Employees Worked With
Dennis Bridges
May 08, 2019
Driveshaft replacement My vehicle had to be towed in as it lost all power going to the wheels. It was diagnosed as a broken driveshaft. Laura Zimmerman, Brandon Savona, and My vehicle had to be towed in as it lost all power going to the wheels. It was diagnosed as a broken driveshaft. Laura Zimmerman, Brandon Savona, and the rest of the staff at Thompson always go above and beyond to ensure I get the absolute best service. Will recommend Thompson bmw to anyone looking to get the best service More
by ASIF E-ELAHI
Employees Worked With
Laura Zimmerman, Brandon Savona
May 08, 2019
Extra service The service center went out of there way to accommodate the tire brand i wanted They let me keep the loaner till they found and installed the new ti The service center went out of there way to accommodate the tire brand i wanted They let me keep the loaner till they found and installed the new tires. All other repairs and recall was done More
by SMAYDVM
Employees Worked With
Matt in service dept
