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BMW of Doylestown A Thompson Dealership

Doylestown, PA

not yet
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1,184 Reviews

680 N Main St

Doylestown, PA

18901

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Showing 1,184 reviews

May 22, 2019

Thompson BMW is a quality dealership from our sales rep Norm to the service department one of the most reputable dealerships I have ever dealt with. More

by SCOTTMARTIN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Marrazzo
May 23, 2019 -

BMW of Doylestown A Thompson Dealership responded

Scott- Thank you for sharing your 5-star experience with us! We appreciate your feedback and will share the kind words with Norm!

May 21, 2019

Not happy with service Car seems to make sound like a cylinder is not firing at a stop light- intermittently after service. They said I need to replace all 6 spark plugs and More

by Parry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy , John O'Toole
May 21, 2019

Always treated fairly by sales and service. Thompson has sold us 3 BMW’s through Ryan Gordon. Customer service and pricing at Thompson is superior - so much so that even though I have moved 50+ More

by ALFREDDDIMIERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gordon, John O'Toole
May 23, 2019 -

BMW of Doylestown A Thompson Dealership responded

Alfred- Thank you for traveling to do business with us! We appreciate your kind words and will share them with Ryan and John! Enjoy your new vehicle!

May 21, 2019

What more could you expect? Brought my 2018 x3 m40i in for scheduled maintenance and brakes. They put new brake shoes on all four wheels, performed the scheduled maintenance incl More

by CAPPRSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John MacDonald
May 23, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your kind words with us! We will share this review with John and our Service Team!

May 21, 2019

Highly recommend! It is a pleasure to work with Ryan Gordon. He is professional, knowledgeable and timely with follow up. Excellent customer service. This is my thir More

by Cindy SC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gordon
May 23, 2019 -

BMW of Doylestown A Thompson Dealership responded

Cindy- Thank you so much for this awesome review! We couldn’t be happier that Ryan provided you with a great car buying experience, we will share your kind words with him! Enjoy your new vehicle!

May 20, 2019

Knowledgeable and helpful I had a great experience with RJ. He answered my many questions. He was helpful in explaining functionality before and after the sale. This is my f More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jimenez, Michael Massa
May 23, 2019 -

BMW of Doylestown A Thompson Dealership responded

Robert- We are so happy that you had a great car buying experience with Raul and Michael. We will share the kind words with them. Enjoy your new vehicle!!

May 19, 2019

Awesome Experience with TPG I should start this with saying I’m EXTREMELY picky when it comes to leaving my car at a shop for service as it’s always difficult to find someone tru More

by RIVERA4248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Zimmerman
May 20, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for your kind words! We appreciate you trusting us with the service of your vehicle and will share this review with Laura.

May 16, 2019

Average to below average 2nd year service on X5 could never get a straight answer on what was to be done seemed like just an oil change asked about tire rotation was told tire More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure service desk
May 23, 2019 -

BMW of Doylestown A Thompson Dealership responded

JT- I am sorry to hear about your experience. We would like to answer any questions you have about your vehicle and the service of it. If you would like to speak to our Service Manager, Andi Glassmeyer 215-783-6863 Ext-2318.

May 14, 2019

Excellent service They always go above and beyond and they are also very accommodating. I bring all my cars there and have for years. Definitely recommend Thompson. More

by 215NISMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gordon, John O'Toole
May 15, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your 5-star experience with us! We appreciate your feedback and will share your words with Ryan and John!

May 14, 2019

Excellent service Experience The service representatives are always very friendly, helpful and accommodating. I feel they go above and beyond to get your breakdown fixed while pro More

by LLTRAPPSTER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Borghi
May 15, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for trusting us with the service of your vehicle. We look forward to seeing you again soon and will share your kind words with Steve!

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