BMW of Doylestown A Thompson Dealership
Doylestown, PA
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Thompson BMW is a quality dealership from our sales rep Norm to the service department one of the most reputable dealerships I have ever dealt with. is a quality dealership from our sales rep Norm to the service department one of the most reputable dealerships I have ever dealt with. More
Not happy with service Car seems to make sound like a cylinder is not firing at a stop light- intermittently after service. They said I need to replace all 6 spark plugs and Car seems to make sound like a cylinder is not firing at a stop light- intermittently after service. They said I need to replace all 6 spark plugs and ignition coils. More
Always treated fairly by sales and service. Thompson has sold us 3 BMW’s through Ryan Gordon. Customer service and pricing at Thompson is superior - so much so that even though I have moved 50+ Thompson has sold us 3 BMW’s through Ryan Gordon. Customer service and pricing at Thompson is superior - so much so that even though I have moved 50+ miles away, I returned to Thompson for my recent 2019 X3 purchase even though I live 3 miles from another BMW dealer. More
What more could you expect? Brought my 2018 x3 m40i in for scheduled maintenance and brakes. They put new brake shoes on all four wheels, performed the scheduled maintenance incl Brought my 2018 x3 m40i in for scheduled maintenance and brakes. They put new brake shoes on all four wheels, performed the scheduled maintenance including oil change, replaced wipers, took care of a minor recall, washed the car and provided a new 3 series loaner. All work was included in the maintenance agreement that I purchased with the vehicle and they were pleasant throughout the process. They also had me in and out quickly for the drop-off and pick-up. I’ve been using them since 2005 and plan to keep using them for my future work. Thanks guys! More
Highly recommend! It is a pleasure to work with Ryan Gordon. He is professional, knowledgeable and timely with follow up. Excellent customer service. This is my thir It is a pleasure to work with Ryan Gordon. He is professional, knowledgeable and timely with follow up. Excellent customer service. This is my third new BMW from Thompson. Highly recommend! More
Knowledgeable and helpful I had a great experience with RJ. He answered my many questions. He was helpful in explaining functionality before and after the sale. This is my f I had a great experience with RJ. He answered my many questions. He was helpful in explaining functionality before and after the sale. This is my first BMW. I'm a convert from Lexus. More
Awesome Experience with TPG I should start this with saying I’m EXTREMELY picky when it comes to leaving my car at a shop for service as it’s always difficult to find someone tru I should start this with saying I’m EXTREMELY picky when it comes to leaving my car at a shop for service as it’s always difficult to find someone trustworthy, knowledgeable, and kind. Laura Zimmerman is just that - she’s always so accommodating and communicates everything to me. I always feel comfortable leaving my car with her and always highly recommend and sing her praises to friends and family. More
Average to below average 2nd year service on X5 could never get a straight answer on what was to be done seemed like just an oil change asked about tire rotation was told tire 2nd year service on X5 could never get a straight answer on what was to be done seemed like just an oil change asked about tire rotation was told tire manufacturer recommended rotation BMW did not?? Asked about software update was brusquely told it was up to date rather then how it was checked or what version I had overall not happy best part was guy driving van nice guy the rest not so much More
Excellent service They always go above and beyond and they are also very accommodating. I bring all my cars there and have for years. Definitely recommend Thompson. They always go above and beyond and they are also very accommodating. I bring all my cars there and have for years. Definitely recommend Thompson. More
Excellent service Experience The service representatives are always very friendly, helpful and accommodating. I feel they go above and beyond to get your breakdown fixed while pro The service representatives are always very friendly, helpful and accommodating. I feel they go above and beyond to get your breakdown fixed while providing you updates and information during the process. The complimentary loaner car is a tremendous feature offered when having your vehicle serviced as well as having your vehicle washed and cleaned upon completion. The valets at Thompson are very nice. More