BMW of Doylestown A Thompson Dealership

Service Brought my car in for State Inspect, like always was given a nice new loaner. Work was completed as discussed and my car was returned to me clean. Brought my car in for State Inspect, like always was given a nice new loaner. Work was completed as discussed and my car was returned to me clean. More

Saved at the last minute Thompson service squeezed us in at the last minute before Memorial Day weekend when the engine would not run correctly. The repair was completed, ev Thompson service squeezed us in at the last minute before Memorial Day weekend when the engine would not run correctly. The repair was completed, even ahead of the promised time, and we were able to continue with our travel. More

Warranty items Fixed all warranty items and completed inspection, cleaned car, fixed scratches, gave information about tire services and tire sales. Friendly and cou Fixed all warranty items and completed inspection, cleaned car, fixed scratches, gave information about tire services and tire sales. Friendly and courteous completed service in timely fashion More

Friendly, Fair, and Fast Thompson BMW was the third dealer we visited that day and a deal was made 15 minutes after the test drive. Dennis Bridges is the perfect salesman. H Thompson BMW was the third dealer we visited that day and a deal was made 15 minutes after the test drive. Dennis Bridges is the perfect salesman. His 25 years with the company was more than obvious. He is professional, sincere, accommodating, and overall very friendly. I would definitely go back to Thompson and request Dennis in the future...a more than positive experience by far! Thank you. Kim More

Replacement of rear windscreen wiper too expensive $850 to replace a rear wind screen wiper is too much. There must be a less expensive option for a 2012 vehicle. Feel taken advantage of. $850 to replace a rear wind screen wiper is too much. There must be a less expensive option for a 2012 vehicle. Feel taken advantage of. More

Correction of a mistake I came in to have my rims/tires changed up to the summer ones that you store. They were put on but no one noticed in the process that they were damage I came in to have my rims/tires changed up to the summer ones that you store. They were put on but no one noticed in the process that they were damaged. I had to come back in before leaving the lot and show the service manager. There were scratches on one rim. She was good and said that they would be repaired and if I didn't like replaced. Came back a few days later and when I picked them up once again more damage. This time it appeared that something rolled and hit a rim. Went back in before leaving the lot to show. You kept the car a few more days and detailed it. The rims are fine now. Take away - no QC check. Both times the damage was quite obvious. Especially on the second time one would think that time and attention would be paid to making sure that the issue was resolved. Mistakes happen, how they are corrected is important.....my experience this visit was disappointing. More

They Tried But $3600 for a headlight? Brought my 2014 X5 in for adaptive headlight malfunction. Received word that something shorted out in the light and that it would cost $3,600 to fix. Brought my 2014 X5 in for adaptive headlight malfunction. Received word that something shorted out in the light and that it would cost $3,600 to fix. That seems extremely high. Matt and the Team at Thompson did what they could by not charging for the diagnosis, but didn’t really offer any alternatives except $3,600to replace. More

Very well taken care of. I had a very nice loaner BMW. That’s important to me.. I was treated very well when checking out with my vehicle. I’ll be back for my next service. I had a very nice loaner BMW. That’s important to me.. I was treated very well when checking out with my vehicle. I’ll be back for my next service. More

Super Prompt, efficient and beautiful job. Got my car in and out in a day. Couldn’t ask for more. Gave me a ride to office and back to pick up. Car clean an Prompt, efficient and beautiful job. Got my car in and out in a day. Couldn’t ask for more. Gave me a ride to office and back to pick up. Car clean and beautiful. More

Scheduled maintenance and warranty wheel Laura and the tpg group are best in class. She is always helpful, knowledgeable and very timely. I will only take my car to her and her team. Laura and the tpg group are best in class. She is always helpful, knowledgeable and very timely. I will only take my car to her and her team. More