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BMW of Doylestown A Thompson Dealership

Doylestown, PA

not yet
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1,184 Reviews

680 N Main St

Doylestown, PA

18901

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Showing 1,184 reviews

June 30, 2020

I had a tough time with tire service. Thompson recommended the tires to be rotated and balanced (fine routinely) but the result was a car that shook horribly and the car had to be returned for ser More

by JPNTK
Recommend Dealer
Yes
Employees Worked With
Dennis Bridges
Jul 31, 2020 -

BMW of Doylestown A Thompson Dealership responded

We can’t thank you enough for your support of Thompson BMW.

June 29, 2020

Thompson BMW was able to help in any way they could. The staff was very friendly and informative. Very helpful for my first time buying a BMW More

by STEVE
Recommend Dealer
Yes
Employees Worked With
Dennis Bridges
Jul 01, 2020 -

BMW of Doylestown A Thompson Dealership responded

Steve, it means so much to us to see your review! Thanks from the team at Thompson BMW!

June 29, 2020

Good service. Seems to have good availability most of Good service. Seems to have good availability most of the time. Every rental I have taken for the past 5 years has had a super dirty interior More

by OWENS189
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 01, 2020 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact our Service Manager, Andi Glassmyer, at 267-898-2555.

June 29, 2020

The service manager Andi G. Is outstanding professional. She is very knowledgeable and attuned to the customers’ issues. Moreover, she is very resourceful and her response time is unparalleled. More

by SZLOCK
Recommend Dealer
Yes
Employees Worked With
Andi Glassmyer
Jul 01, 2020 -

BMW of Doylestown A Thompson Dealership responded

Thanks for taking a moment to share such wonderful feedback for The BMW Service Department. We appreciate you trusting us with the service of your vehicle.

June 29, 2020

Great service and they responded to my questions and concerns.The car was cleaned and they reviewed to cost with me before starting the work.I would highly recommend the Thompson Organization More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayne Carbonetta, Dennis Bridges, Norm Marrazzo, Rob Ridgway
Jul 01, 2020 -

BMW of Doylestown A Thompson Dealership responded

John, it means so much to us to see your review! Thanks from the team at Thompson BMW!

June 29, 2020

I was a 24 year old first time car buyer looking for a set of wheels during the Covid pandemic, and I stumbled upon a car I’d loved since I was 12, in great condition nonetheless. I was in Cape Cod, the c More

by grant.dewald
Recommend Dealer
Yes
Employees Worked With
Dennis Bridges
Jul 01, 2020 -

BMW of Doylestown A Thompson Dealership responded

Thanks for taking a moment to share such wonderful feedback for Thompson BMW. We are excited to hear that Dennis worked hard to get you your new vehicle! Congratulations & safe travels!

June 29, 2020

Professional, friendly, knowledgeable staff. Our recent visit was relatively pain-free (although time-consuming). We did lease a 2020 BMW that has a lot of bells & whistles, that I don't know how to use! I More

by mtaylorp
Recommend Dealer
Yes
Employees Worked With
David Dembrosky
Jul 01, 2020 -

BMW of Doylestown A Thompson Dealership responded

Thank you for taking the time to leave us this review. We appreciate your kind words!

June 28, 2020

This place was great and very helpful. Dawn helped me find the perfect car and was able to answer any questions or concerns I had. More

by CHRISCORONEL17
Recommend Dealer
Yes
Employees Worked With
Dawn
Jul 01, 2020 -

BMW of Doylestown A Thompson Dealership responded

Chris- Thanks for taking a moment to share such wonderful feedback for Thompson BMW. We couldn’t be happier that Dawn provided you with a great car buying experience, we will share your kind words with her! Enjoy your new vehicle!

June 27, 2020

There is something very, very special about Thompson, not only are you treated like royalty from the time you call, every employee follows suite and the service technicians are "top shelf". The service techn More

by Willber
Recommend Dealer
Yes
Employees Worked With
I didn't work with sales dept!
Jul 01, 2020 -

BMW of Doylestown A Thompson Dealership responded

Willber, it means so much to us to see your review! Thanks from the team at Thompson BMW Service Department!

June 27, 2020

Generally service to the vehicle is really good. The process leading to dropping off, checking in, could use some user experience enhancements. At times they make mistakes, including a time I didn’t sch More

by DJK2442
Recommend Dealer
Yes
Employees Worked With
Other
Jul 01, 2020 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact our Service Manager, Andi Glassmyer, at 267-898-2555.

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