BMW of Doylestown A Thompson Dealership
Doylestown, PA
Filter Reviews by Keyword
By Type
Showing 1,184 reviews
Service/Maintenance Everything was great! You guys are second to none in customer service. And, I'm confident that my vehicle is in top form thanks to your service depart Everything was great! You guys are second to none in customer service. And, I'm confident that my vehicle is in top form thanks to your service department. I appreciate the unsurpassed customer service. Thank you to Nick, Gwen and the entire service team. More
Top-notch Experience The buying experience w Dennis Bridges is unparalleled. If you want a salesman who listens, goes above and beyond, works w your schedule, is customer The buying experience w Dennis Bridges is unparalleled. If you want a salesman who listens, goes above and beyond, works w your schedule, is customer-focused, and delivers unrivaled results, then Dennis is your man! He ensured that everything was done to our satisfaction and even went the extra mile to come in on his vacation, on a holiday weekend, to personally deliver the vehicle. Dennis is a consummate professional who will have my business in the future. The Thompson Organization and BMW NA are lucky to have him. I highly recommend working w Dennis and Thompson BMW if you’re looking for the “ultimate” experience. More
Laura Zimmerman She is absolutely awesome and should have more responsibility! I am shocked she is not a manager. There is no one more caring than her. She is absolutely awesome and should have more responsibility! I am shocked she is not a manager. There is no one more caring than her. More
Misled Did not represent your financing policies correctly Don’t think I would recommend the dealership to anybody without letting them know what you did May Did not represent your financing policies correctly Don’t think I would recommend the dealership to anybody without letting them know what you did Maybe it’s a BMW policy but it still stinks More
Professional A lot of the car dealerships that I visited over the last year were very unprofessional ..I really have to admit that I made a great decision Choos A lot of the car dealerships that I visited over the last year were very unprofessional ..I really have to admit that I made a great decision Choosing to do business with Thompson BMW.. I have already Recommend Thompson to friends and family... With the customer service I’ve experienced here I’ll be sure to bring my business to Thompson BMW ... Thanks More
Tire trouble Matt from the Service department gave excellent customer service for the nail in my tire and help the warranty company replace both tires while provi Matt from the Service department gave excellent customer service for the nail in my tire and help the warranty company replace both tires while providing a rental since I was out of town! Thanks to Matt and his excellent service Thompson is AWESOME! More
The best!! Above and beyond!! Exceeded my expectations Showed great interest and made significant effort to meet and exceed my expectations They deserve g Above and beyond!! Exceeded my expectations Showed great interest and made significant effort to meet and exceed my expectations They deserve great praise for their efforts. Feel free to contact me for additional insight. More
Best car buying experience we've ever had In 45 years of car buying we've never been so happy. We were treated well by everyone we encountered at Thompson, from the person who greeted us t In 45 years of car buying we've never been so happy. We were treated well by everyone we encountered at Thompson, from the person who greeted us to the finance person everyone was cheerful and efficient. The after-sale services offered by Thompson are superb, especially the pick up and drop off service. We live much closer to a competing dealership but Thompson won our business and will continue to do so. Ryan was the best! He made our experience easy, fast and pleasant from start to finish. He is an excellent ambassador for the brand and the dealership. When I expressed dismay over the lack of a cargo net and asked if we could purchase one he said he'd send one as a gift. That's definitely customer service above and beyond what's expected. More
Purchase Dennis has my business for as long as he wants it. I will be sending my family and friends to him. Thank you for making my car purchase stress free. Dennis has my business for as long as he wants it. I will be sending my family and friends to him. Thank you for making my car purchase stress free. More
Great service and people Never owned a BMW previously and was blown away by the service and overall friendly atmosphere of Thompson BMW. From my salesman, Ryan Gordon, to the Never owned a BMW previously and was blown away by the service and overall friendly atmosphere of Thompson BMW. From my salesman, Ryan Gordon, to the finance associate. This was the easiest and quickest car purchase of my life. Very happy with my decision and will be using Thompson for my cars servicing. More