BMW of Doylestown A Thompson Dealership

Service appointment Always a pleasure to work with Jackie from service. Very efficient and took care of all that I needed to get the service done quickly and didn’t have Always a pleasure to work with Jackie from service. Very efficient and took care of all that I needed to get the service done quickly and didn’t have to wait. More

Kept me informed. John told me that I did NOT need a new battery. Now THAT gives me confidence in Thompson’s integrity. I was happy that they analyzed problem with “fro John told me that I did NOT need a new battery. Now THAT gives me confidence in Thompson’s integrity. I was happy that they analyzed problem with “front end.” Otherwise this could have been a real problem with pending vacation trip. Everyone very courteous and pleasant. Good experience. More

Always a pleasure Having the valet option is most appreciated when my car needs to go in for service. Everyone is a pleasure to deal with, from the service coordinato Having the valet option is most appreciated when my car needs to go in for service. Everyone is a pleasure to deal with, from the service coordinator to the drivers who pick up and return my car. It's a smooth transaction all the way around! Thanks Thompson for taking such good care of me and my X5! More

Great experience buying BMW vehicle first time This is my first BMW vehicle and the sales team did a great job. Customer service was good and speed of delivery and paper work was excellent. This is my first BMW vehicle and the sales team did a great job. Customer service was good and speed of delivery and paper work was excellent. More

Solid team and service This is a thorough and efficient shop that always treats me well. In the 6-7 years I’ve been dealing with this group, I don’t remember one instance wh This is a thorough and efficient shop that always treats me well. In the 6-7 years I’ve been dealing with this group, I don’t remember one instance where they didn’t do the work right on the first try. More

Great place to buy a BMW The staff was friendly. They gave me a $50 voucher to spend at the merchandise shop. returning my old car was hassle free. Steve Borghi was very good The staff was friendly. They gave me a $50 voucher to spend at the merchandise shop. returning my old car was hassle free. Steve Borghi was very good in helping me select the car and their sales manager made a great deal. More

Historically great service Purchased our first BMW from Thompson in 1989 and have been using Thompson to service our BMWs since. Have always been pleased and continued to return Purchased our first BMW from Thompson in 1989 and have been using Thompson to service our BMWs since. Have always been pleased and continued to return for service. It has been very satisfying to have a dealer so close that provided exceptional factory service More

Very Pleased with Outcome After a tough beginning with scratches on my car after a service, Thompson took full responsibility and rectified the situation. The General Manager After a tough beginning with scratches on my car after a service, Thompson took full responsibility and rectified the situation. The General Manager Mr. Kelly took my concerns seriously and worked with me every step of the way. Andi, the service manager was excellent throughout the process and made sure that the job was done right and communicated with me throughout the process. They took a really rough start and made it right. I will look to Thompson for any future BMW purchase. More

Excellent service The dealer kept me informed throughout the process as to time and cost. I used the complementary shuttle instead of a complementary loaner although I The dealer kept me informed throughout the process as to time and cost. I used the complementary shuttle instead of a complementary loaner although I was promised a loaner if the car needed to be kept overnight. Excellent experience. More