BMW of Doylestown A Thompson Dealership
Doylestown, PA
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Great Service Experience Andi and the team at Thompson BMW have the best service department I've ever dealt with in 20 + years. She and the techs there are all knowledgeable a Andi and the team at Thompson BMW have the best service department I've ever dealt with in 20 + years. She and the techs there are all knowledgeable and courteous. More
Full Car Detail Thompson did an incredible job on my full car detailing. I will never have my car detailed by anyone else. It looks awesome! Personnel were knowledg Thompson did an incredible job on my full car detailing. I will never have my car detailed by anyone else. It looks awesome! Personnel were knowledgeable and very nice to deal with. More
Great sales rep, Ryan We were met by friendly professional staff. Extremely helpful in describing the attributes of our chosen vehicle. Willingness to work with the custome We were met by friendly professional staff. Extremely helpful in describing the attributes of our chosen vehicle. Willingness to work with the customer. Adequate number of vehicles on the lot to assist with decision. More
Very pleased We have always been pleased with Thompson’s service and have been coming here for many years. We have a BMW Z4 and I love this car! ITS BEAUTIFUL AND We have always been pleased with Thompson’s service and have been coming here for many years. We have a BMW Z4 and I love this car! ITS BEAUTIFUL AND FUN TO DRIVE! More
Customer service is almost nonexistent in this country, I am so happy to give a 5 star rating for my experience at Thompson BMW!!! From the receptionist to the technic is almost nonexistent in this country, I am so happy to give a 5 star rating for my experience at Thompson BMW!!! From the receptionist to the technicians who performed the services that were done to my Mini, I can honestly say I have never had such a pleasant experience that felt genuine and sincere!! So I thank you for the experience and I will highly recommend this facility to everyone Thank you Lorraine Lang More
Great Service We had a lot of things repaired and the service rep. Did a fantastic job of keeping us informed of the progress and made sure we understood the inform We had a lot of things repaired and the service rep. Did a fantastic job of keeping us informed of the progress and made sure we understood the information he gave us. I would recommend Thompson BMW. More
Most amazing service ever I hate having my car serviced - the inconvenience, the expense, the aggravation. Honesty I would rather have dental surgery without anesthesia than ge I hate having my car serviced - the inconvenience, the expense, the aggravation. Honesty I would rather have dental surgery without anesthesia than get an oil change. Until I went to Thompson that is. My service writer Dan Goldman is not only an efficient and effective customer service professional, but clearly an amazing and caring human being as well. And the technician who worked on my vehicle - Dennis Murphy - probably the most knowledgeable and customer satisfaction oriented individual I have ever had the pleasure to encounter. To say my service experience at Thompson was amazing would be like calling the Grand Canyon and interesting little ditch beside the road. More
3 strikes you’re out!!! If I could give 0 stars I would. The past 3 times I have brought my car in for service I have had to bring it back. On one of the occasions my car was If I could give 0 stars I would. The past 3 times I have brought my car in for service I have had to bring it back. On one of the occasions my car was actually lost on the lot and wasn’t found for over a half hour, only to be returned to me without the ‘courtesy wash.’ Not to mention last time I was in I had had enough of my service rep’s attitude and asked to change to a different one, only to find out it was never switched. I am officially out of free passes with this organization and would highly recommend people go elsewhere. so disappointing. More
Great Experience, Highly Recommended Mike G is a rockstar! Great attitude, accommodating, and very professional. We had a fun time test driving various BMWs and Mike did an excellent job Mike G is a rockstar! Great attitude, accommodating, and very professional. We had a fun time test driving various BMWs and Mike did an excellent job assisting us by explaining various features and options available which ultimately led to us finding a perfect match. No pressure sales and just an overall good experience! Mike was kind enough to warn me about a sharp turn, because of course I wanted to verify the “sport mode” was sporty and we avoided a cornfield that most likely would have consumed my beautiful 440 and resulted in hours of paper work and a tow truck! Thanks Mike More
Top notch knowledge Alex Simpson is a true sales professional and knows the BMW product and brand inside and out. He was very familiar with all the specs of the 335i conv Alex Simpson is a true sales professional and knows the BMW product and brand inside and out. He was very familiar with all the specs of the 335i convertible that we ultimately purchased. He walked us thru the BMW brand (our first BMW) and was extremely helpful showing us the operation of the car at delivery. More