BMW of Doylestown A Thompson Dealership

Fantastic Experience From the time I dropped off my car, thru getting a loaner and finalizing everything I was treated like a special guest. Started with how well I was gr From the time I dropped off my car, thru getting a loaner and finalizing everything I was treated like a special guest. Started with how well I was greeted and then with the service person Stephen everyone was gracious, kind and cared about making sure my entire experience was a great one. Kudos to the entire staff!! More

Service review Appreciate the very good service provided when I had my car recently inspected. And shout out to my friend for coming out and saying hi- Brandon Savon Appreciate the very good service provided when I had my car recently inspected. And shout out to my friend for coming out and saying hi- Brandon Savona More

Very professional I brought my auto in for repairs. I had a nail in my rear tire and the auto lock on the passenger side front door was not working. I received a new t I brought my auto in for repairs. I had a nail in my rear tire and the auto lock on the passenger side front door was not working. I received a new tire and the lock was fixed. All the work was done in a timely fashion. More

Friendly, Expert Service Friendly, expert service. Everyone is courteous and helpful from when I first pull up until I check out. I never had to bring my car back because so Friendly, expert service. Everyone is courteous and helpful from when I first pull up until I check out. I never had to bring my car back because something was not done right the first time. More

Awesome purchase experience with Dennis! Would highly recommend Thompson BMW, and in particular, BMW sales rep, Dennis Bridges. Dennis was a pleasure and made the entire experience positive. Would highly recommend Thompson BMW, and in particular, BMW sales rep, Dennis Bridges. Dennis was a pleasure and made the entire experience positive. Thank you! More

Great high quality service and personal touch! We appreciate Dennis’ high quality service and for making this purchase a great experience. Thanks for everything. We will definitely consider Thomp We appreciate Dennis’ high quality service and for making this purchase a great experience. Thanks for everything. We will definitely consider Thompson for our next vehicle. More

Not great Everyone was very nice but the overall communication was not great as well as the repair cost difference and haggling, I went to pick the car up and t Everyone was very nice but the overall communication was not great as well as the repair cost difference and haggling, I went to pick the car up and the new tire we’re on the front of the car and not the back that I told three different people that I wanted So I had to wait for that to be corrected before I could leave More

Service at Thompson BMW is always great with good reliable service and keeping my beloved BMW in tiptop shape and a wonderful valet service And ease at making appointments is always great with good reliable service and keeping my beloved BMW in tiptop shape and a wonderful valet service And ease at making appointments More

door sensor not covered,manifold covered. Everytime we have issue they dont seem to be covered by the platinum insurance extended coverage on a bmw that we purchased .We think you should look Everytime we have issue they dont seem to be covered by the platinum insurance extended coverage on a bmw that we purchased .We think you should look into the way you sell the extended coverage and look into better plan that covers things that cost the the customer over a thousand dollars especially on the electronic on and in the vehicle.our issue was a door sensor that not covered.an a feature of all of your vehicles.you would think at the price of the sensor it should be included in electronic coverages. Thank for taking time to read my response to your survey.the manifold gasket was covered and is the service for that was fine.other that it's the second time it's been addressed it like every oil change there a leak again why is this a issue.i had cars and trucks of American cars and have oil changes done with never having any leaks .can u explain why BMW's have leaks all the time. More

Not a good service center This dealer either does not have enough loaners on hand for service, gives you a dirty loaner or gives you a loaner from a lower brand. The customer s This dealer either does not have enough loaners on hand for service, gives you a dirty loaner or gives you a loaner from a lower brand. The customer service personnel at the service desk act as if they are annoyed by your presence (the reason they even have a job). The service people often lack the ability to realize the lack of logic with their explanations. Unacceptable for a “luxury” brand. More