BMW of Doylestown A Thompson Dealership

Great service as usual Matt at Thompson did a great job of setting my expectation for the resolution of a bent rim. They sent out the rim to be repaired, and did a very goo Matt at Thompson did a great job of setting my expectation for the resolution of a bent rim. They sent out the rim to be repaired, and did a very good job of providing me with a good estimate for the time of completion. Then they went ahead and beat the estimate. Got my car back a full day before I expected. The repair completely solved a slight vibration in my front end. Very happy. More

Great customer service From the time I walked in to the dealership everyone was very nice and helpful. My sales guy Rob Ridgeway was very patient and very knowledgeable. From the time I walked in to the dealership everyone was very nice and helpful. My sales guy Rob Ridgeway was very patient and very knowledgeable. More

Consistent reliable high value Service I am again so happy with the service and support from Thompson BMW. Everyone is extremely friendly, professional and customer-focused from the valet I am again so happy with the service and support from Thompson BMW. Everyone is extremely friendly, professional and customer-focused from the valet to the actual mechanic to the service desk. I used to be leery of going to a dealers service because of the perception of higher cost. I've learned that you truly get what you pay for here and it's not that much if at all more costly. I will not go anywhere else now. Thank you!! More

Great Service Great service as always!! Convenient location, friendly customer service Rrental always available. Only one issue my hockey player was removed from Great service as always!! Convenient location, friendly customer service Rrental always available. Only one issue my hockey player was removed from the back of my vehicle. They could not find it. 😢 Everytink else good More

Best service I have ever experienced. Dealt specifically with Michael Gianos for my entire process. Was prepared, handled everything with stellar communication, and the entire process was Dealt specifically with Michael Gianos for my entire process. Was prepared, handled everything with stellar communication, and the entire process was incredibly rewarding. Could not recommend Michael and his customer service more to anyone. More

Great Buying Experience I had a great experience with Thompson in buying my new Z4. It was a low-key no-pressure experience, and the actual buying process was very quick. Hig I had a great experience with Thompson in buying my new Z4. It was a low-key no-pressure experience, and the actual buying process was very quick. Highly recommended! More

Great service long wait I brought my car in for routine service and inspection. I waited for the car to be complete. It took over 2 hours. I wish I was told it would take I brought my car in for routine service and inspection. I waited for the car to be complete. It took over 2 hours. I wish I was told it would take this long. Last time, it took an hour. Others came and went but I remained. Better setting of expectations would have been helpful since last time it did not take anywhere near this amount of time. More

440XI COUPE Ryan was a pleasure to work with, he made the transition go so smoothly with no surprises. It was worth the 2 hours plus ride from Long Island! Wish Ryan was a pleasure to work with, he made the transition go so smoothly with no surprises. It was worth the 2 hours plus ride from Long Island! Wish you were closer Best regards, Rich Micillo More

Super quick. And much less expensive then I thought. I thought I blew my clutch out. Turns out it was just an exhaust hose. Phew. Thanks to Dan in service. This survey needs 25 words:) I thought I blew my clutch out. Turns out it was just an exhaust hose. Phew. Thanks to Dan in service. This survey needs 25 words:) More

6 month service on my 320i. Everything was completed to my satisfaction.Very friendly,efficient staff. Nice to have the car washed and looking like new when I picked it up. Everything was completed to my satisfaction.Very friendly,efficient staff. Nice to have the car washed and looking like new when I picked it up. More