BMW of Doylestown A Thompson Dealership

Matt T is the BEST service advisor Matt Turnbull is the best service advisor, always keeps me updated. Thompson great at squeezing me in when I’m in a jam. My next vehicle will be fr Matt Turnbull is the best service advisor, always keeps me updated. Thompson great at squeezing me in when I’m in a jam. My next vehicle will be from Thompson also More

Top Shelf_Customer Obsessed & Aim to Please I've been to a lot of dealership's in my time, all are not perfect but Mr. Thompson runs a top shelf organization. I judge a company by the people it I've been to a lot of dealership's in my time, all are not perfect but Mr. Thompson runs a top shelf organization. I judge a company by the people it keeps and why people stay to be apart of the family. The quality of the people are professional, They keep it real, they are accountable and they aim to please the customer! If they make a mistake, they own it and they make it right...cutting corners doesn't get customers to come back and/or to referr others with conviction. Doing the right thing speakers volumns in my book as I'm sure it does in yours. More

No-hassle experience They came and picked up my damaged car, left me a loaner. They dealt w the insurance company for the payment. Kept me updated about repair progress. E They came and picked up my damaged car, left me a loaner. They dealt w the insurance company for the payment. Kept me updated about repair progress. Everyone I dealt with was really nice More

Understanding your customers leads to happiness. This is my 5th BMW. The first three were from Thompson. The fourth was at Princeton. I walked into Thompson without high hopes on number 5. When I This is my 5th BMW. The first three were from Thompson. The fourth was at Princeton. I walked into Thompson without high hopes on number 5. When I walked in and by random chance, I met Ryan, my salesman. Within an hour, my car was ordered and I was back at Thompson. If you have a BMW, you know. Don’t bury me with the sales pitch. I know I’m gonna love the car, just help me get to a price that works...let me know I’m valued as a customer...remind me of the reasons I found BMW to begin with. The sales team was great. I’m happy. More

2nd scheduled service Very timely service and met all my needs and expectations. I was able to reschedule on late notice. Stayed on site during service and good experience Very timely service and met all my needs and expectations. I was able to reschedule on late notice. Stayed on site during service and good experience to utilize quiet room to work and nice access to refreshments. More

Thompson BMW Third vehicle bought here always good service. Sales and service very polite and understanding on correcting issues. I would recommend friends and fa Third vehicle bought here always good service. Sales and service very polite and understanding on correcting issues. I would recommend friends and family to this dealership More

great service experience Only problem, which I blame BMW for, was that the on-board computer upgrade wiped all my presets (media, seat, mirrors). Would think the technicians w Only problem, which I blame BMW for, was that the on-board computer upgrade wiped all my presets (media, seat, mirrors). Would think the technicians would know to save preferences before the update and reset them. More

Professional I worked with Dennis I’ve owned 4 bmws to date and I will tell you that Dennis is one of the best salesman that I came across the dealership was very I worked with Dennis I’ve owned 4 bmws to date and I will tell you that Dennis is one of the best salesman that I came across the dealership was very welcoming. More

Great service received!! I was extremely satisfied with my latest service at Thompson BMW which was to repair some damage done to my vehicle while it had previously been in f I was extremely satisfied with my latest service at Thompson BMW which was to repair some damage done to my vehicle while it had previously been in for service. Not only did you do a great job with the repair, my vehicle was detailed inside and out and felt and looked just like it did when I originally bought it 9 months ago. I have made it a point to tell all of my acquaintances about this excellent level of customer service I received from Thompson BMW. Thank you!! More