BMW of Doylestown A Thompson Dealership
Doylestown, PA
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Great service Service was done on time, all issues resolved, I was texted with all the repair updates, when car was returned, it was vacuumed and cleaned. Service was done on time, all issues resolved, I was texted with all the repair updates, when car was returned, it was vacuumed and cleaned. More
Service and recall Matt is very good and explains everything that was performed on your vehicle. So far we have been happy with the service department at Thompson Matt is very good and explains everything that was performed on your vehicle. So far we have been happy with the service department at Thompson More
Been a customer for years Had my BMWs serviced here since 1995. Service and repairs always done properly. Service Advisors I have worked with over many years always made sure t Had my BMWs serviced here since 1995. Service and repairs always done properly. Service Advisors I have worked with over many years always made sure that any available specials or discounts were applied to the bill More
Great Experience Very smooth and easy process. Got a great deal and Alex Simpson made it easy. His knowledge about BMW models is excellent. Allowed me to make a buying Very smooth and easy process. Got a great deal and Alex Simpson made it easy. His knowledge about BMW models is excellent. Allowed me to make a buying decision without pressure. Would definitely recommend Thompson BMW to friends and family. More
Full Car Detail Had my grandpop's full car detailed. Thompson did an amazing job. The looked fantasic and had even the same new car smell like it just came off the lo Had my grandpop's full car detailed. Thompson did an amazing job. The looked fantasic and had even the same new car smell like it just came off the lot. I won't be using anyone else to clean my car but Thompson Lexus. More
Always a good experience! Service was superior- timely assessment if needed repairs, comparable cost of service, and the car was repaired and returned quickly. Always a great Service was superior- timely assessment if needed repairs, comparable cost of service, and the car was repaired and returned quickly. Always a great experience! John MacDonald’s customer service is unmatched! More
Car Purchase Jayne was fabulous. Really had no intention of buying a car when we went to the dealership. Just went for fact finding. Jayne worked up a great pric Jayne was fabulous. Really had no intention of buying a car when we went to the dealership. Just went for fact finding. Jayne worked up a great price and reasonable trade for my car. Brought the car in with low tire pressure and Joe Young personally took care of it Great service More
Unsatisfactory visit. Unnecessary and unneeded service performed without my permission on my vehicle. Will be discussing this with the service manager after the new year. Unnecessary and unneeded service performed without my permission on my vehicle. Will be discussing this with the service manager after the new year. I have been bringing this vehicle for repairs for 19 years. I have been a Thompson customer since 1988. This was a unique, and disappointing experience. I would hope that the service manager calls me directly. More
Service Do you always check my car and let me know if anything needs to be done to maintain the quality of what I expect. My tires need to be replaced, and th Do you always check my car and let me know if anything needs to be done to maintain the quality of what I expect. My tires need to be replaced, and they were. You always take care of my car As if it were your own. Thank you More
highly professional with everyone I have said this a few times already in answering your surveys. You can put this in a commercial. I had a good friend say to me when I first bought I have said this a few times already in answering your surveys. You can put this in a commercial. I had a good friend say to me when I first bought my X1 that I should take off the Thompson BMW sticker in the back of car. I said Thompson has been VERY good to me. I would not think of taking off the sticker. Therefore, that in itself says a lot about your dealership. I drive it around with it on so people can see it. Kudos to you. Lou Penge More