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BMW of Doylestown A Thompson Dealership
Doylestown, PA
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I could not be happier! Dennis Bridges was the best. We were able to work everything out before we came, so we didn't have to spend a ton of time at the dealership. He is fri Dennis Bridges was the best. We were able to work everything out before we came, so we didn't have to spend a ton of time at the dealership. He is friendly, helpful, and honest. Definitely go see Dennis. More
Love the vehicle, dislike the unfair/predatory/shady business practices by the sales & finance managers. I drove 3 hours to buy my vehicle to do business in earnest, and the dealership finagled the dea business practices by the sales & finance managers. I drove 3 hours to buy my vehicle to do business in earnest, and the dealership finagled the dealers fees and title/registration fees to ensure they reached the bottom line sales price they wanted. I have raised this issue to the GM and he has defended the tactics even when I provided evidence of the maximum fees for my state! This is not my first time buying a car out of state and understand how the fees work!! And the forward crash warning system on the vehicle went out 2 weeks after I had the car (mid August) and I’m being forced to bring it back 3 hours instead of them allowing a local dealer to assess and repair. Be cautious dealing with this place. Won’t ever purchase here again. More
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Dennis our sales person did an excellent job. The purchase was easy and enjoyable. I would definitely recommend Dennis if you’re looking to purchase . Also the finance manager got me a great rate and purchase was easy and enjoyable. I would definitely recommend Dennis if you’re looking to purchase . Also the finance manager got me a great rate and the monthly payment I was looking for. Overall great experience at Thompson BMW. More
Friendly and helpful staff. Dealer was very cordial and straightforward during the process. Safe & clean environment. Would recommend for those looking for a new/used BMW. straightforward during the process. Safe & clean environment. Would recommend for those looking for a new/used BMW. More
Dawn was great! P9yv9yvyvycy9vticit cit go g gcogcog og g h g ypvpy og 0yvy0 og otvoy oy 8t iy ig iy gi ig i th h9yh upv8y. Oj 8y hop pu 8t 8yvoh o oh oh og og gi oy y 8y ct . 7t ohl v8y 7t c9u t 9yv h g ypvpy og 0yvy0 og otvoy oy 8t iy ig iy gi ig i th h9yh upv8y. Oj 8y hop pu 8t 8yvoh o oh oh og og gi oy y 8y ct . 7t ohl v8y 7t c9u t 9yv More
The service and service team were terrific, however, waiting over 2 weeks for a part to come in is unacceptable. The job was done right but......... waiting over 2 weeks for a part to come in is unacceptable. The job was done right but......... More
The process felt rushed. I didn’t see the advertised leasing deals at all & what I walked away with was less than what I was shown and less than what I wanted. The person I worked with -Hezekiah- was g leasing deals at all & what I walked away with was less than what I was shown and less than what I wanted. The person I worked with -Hezekiah- was great and informative but besides him I felt like I was in a bait & switch situation with The vehicle & terms of the lease. I would recommend only if a friend insisted on in-person dealership experience vs buying online. More
Exceptional staff, commitment to quality, customer service and delivery. From the first interaction with a Sales Team, to Management and service, dealership goes above and beyond for its customers. service and delivery. From the first interaction with a Sales Team, to Management and service, dealership goes above and beyond for its customers. More