BMW of Doylestown A Thompson Dealership
Doylestown, PA
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Still waiting on service manager to call be back on the issue regarding my issue with turning off the vehicle and locks/remote. Not feeling that BMW is reliable. issue regarding my issue with turning off the vehicle and locks/remote. Not feeling that BMW is reliable. More
Three days after getting car back , front passenger tire air is leaking again had to put air in tire yet again Told them to replace tire and that I had tire and wheel warranty but nothing but trouble with air is leaking again had to put air in tire yet again Told them to replace tire and that I had tire and wheel warranty but nothing but trouble with this tire ... needs to be replaced something is wrong from manufacturer of tire warranty should of replaced More
Very good experience. Thompson found the car quickly and we closed the deal on the lease quickly. Very happy with the car. Ended up finishing up in 3 visits we closed the deal on the lease quickly. Very happy with the car. Ended up finishing up in 3 visits More
We had a wonderful experience with the purchase of our most recent vehicle. The time that our sales person, Christian Hazlett, spent with us and showing us all the features of the different packages we most recent vehicle. The time that our sales person, Christian Hazlett, spent with us and showing us all the features of the different packages we were considering was extensive. He was friendly, knowledgeable and great with his follow through. More
Service does great job. All are great. They are ,friendly and knowledgeable. The scheduling people leave something to be desired. After I had already had my appointment the past Monday I received another tex and knowledgeable. The scheduling people leave something to be desired. After I had already had my appointment the past Monday I received another text message that I had another appointment for the following. I cancelled and when I called was told it was cancelled. Duh! More
Could not get better service anywhere ! Love the attention to detail, and personal touches, they have given me over the last 4 BMWs and 20 years of service. attention to detail, and personal touches, they have given me over the last 4 BMWs and 20 years of service. More
John Mac Donald, is the best service man I have ever John Mac Donald, is the best service man I have ever come across. Always efficient, Direct and friendly. Very professional, a pleasure to work wi John Mac Donald, is the best service man I have ever come across. Always efficient, Direct and friendly. Very professional, a pleasure to work with. More
Awesome service and great team! I know when I get my car back I won’t be disappointed. Always wonderful work. I highly recommend your service department. back I won’t be disappointed. Always wonderful work. I highly recommend your service department. More
I called and asked if I could stop by as my oil light went on and I was told that it was ok to do so and that they would top me off which was done with no charge — I thank Thompson BMW for their accommod went on and I was told that it was ok to do so and that they would top me off which was done with no charge — I thank Thompson BMW for their accommodations More
Excellent overall experience. No pressure, friendly and helpful staff. Alex Simpson was awesome to work with! He was friendly, helpful and knowledgeable. No pressure in finance office with trying to sell helpful staff. Alex Simpson was awesome to work with! He was friendly, helpful and knowledgeable. No pressure in finance office with trying to sell add ons as paint protection, etc. More