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BMW of Doylestown A Thompson Dealership

Doylestown, PA

not yet
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1,184 Reviews

680 N Main St

Doylestown, PA

18901

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Showing 1,184 reviews

April 06, 2020

Pleasant personnel. Great communication. Fantastic service. Even though I called almost at end of business hours, service sent me a loaner and picked u my car from home. More

by BMAG1373
Recommend Dealer
Yes
Employees Worked With
Matt, Michael Massa
Apr 07, 2020 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your 5-star experience with us! We appreciate your feedback.

April 03, 2020

Great fast efficient service. I was in and out quickly and the price was was fair and competitive. No complaints! Will be back scsin when needed I use them to inspect all my cars. More

by STEVEKISH
Recommend Dealer
Yes
Employees Worked With
Wwwx
Apr 07, 2020 -

BMW of Doylestown A Thompson Dealership responded

Steve- Thank you for trusting us with the service of your vehicle. We look forward to seeing you again soon.

April 02, 2020

Went above and beyond in helping me get through a deal before the economic shutdown and shelter in place restrictions came down. Great effort by everyone there to get my deal done. More

by jeff.wheatley0921
Recommend Dealer
Yes
Employees Worked With
Denise Rossi
Apr 07, 2020 -

BMW of Doylestown A Thompson Dealership responded

Jeff- Thank you for sharing your 5-star experience with us! We appreciate your feedback.

April 02, 2020

I believe there is a problem with the lock on the driver’s side. The technician couldn’t find the problem. It is definitely sporadic. If it persists I’ll be back. Thanks More

by IRISHSEA
Recommend Dealer
Yes
Employees Worked With
Steve Borghi
Apr 07, 2020 -

BMW of Doylestown A Thompson Dealership responded

Irishsea- Thank you for sharing your experience with us! We appreciate your feedback.

April 02, 2020

Never really had a problem with this dealership. Always have loaner cars available. Price for services seems reasonable considering it’s a BMW dealership service department. More

by WHFENDER
Recommend Dealer
Yes
Employees Worked With
Norm Marrazzo
Apr 07, 2020 -

BMW of Doylestown A Thompson Dealership responded

Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.

April 01, 2020

Michael the manager was very understandable with everything that is going on with the corona virus.Staff has been very patient And understanding.thank you for your service very satisfied More

by Scalaa123
Recommend Dealer
Yes
Employees Worked With
Steve Borghi
Apr 07, 2020 -

BMW of Doylestown A Thompson Dealership responded

Thank you for taking the time to leave us this review. We appreciate your kind words!

March 30, 2020

From the moment I decided to use Thompson the entire experience has been more than professional, from Rob the agent to the service tech today. It’s been a great job under less than normal circumstances. More

by ANDREA.LRJR
Recommend Dealer
Yes
Employees Worked With
Steve was the service driver who picked up car, Rob Ridgway
Apr 07, 2020 -

BMW of Doylestown A Thompson Dealership responded

Andrea- Thank you for taking the time to leave us this review. We appreciate your kind words!

March 30, 2020

My service was through Thompson Lexus, not BMW. Outstanding people, especially David Fink, my service adviser. Great communicator and knowledge. Service was performed correctly and car was ready a More

by Dave L
Recommend Dealer
Yes
Employees Worked With
David Fink - service
Apr 07, 2020 -

BMW of Doylestown A Thompson Dealership responded

Dave- Thank you for sharing your kind words with us! We will share this review with our Service Team.

March 29, 2020

I had a great experience at Thompson. Dennis was very knowledgeable and answered all of my questions. I would recommend Thompson for anyone considering a BMW. More

by adermo
Recommend Dealer
Yes
Employees Worked With
Dennis Bridges
Mar 30, 2020 -

BMW of Doylestown A Thompson Dealership responded

Thank you for your kind words and recommendation of Dennis and Thompson BMW.

March 28, 2020

Complained three times since service and not surprising nobody has responded. Think the mechanic who looked at my car was lazy and dishonest. Reminded me of why i dont use your service More

by RADDADDAVID
Recommend Dealer
No
Employees Worked With
Shaheed Sanders, Michael Massa
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