BMW of Doylestown A Thompson Dealership
Doylestown, PA
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Your service sucks. One of your drivers tried to ridicule me when I complained about my car not being properly washed. He also followed me around and made me feel very uncomfortable . The car that ridicule me when I complained about my car not being properly washed. He also followed me around and made me feel very uncomfortable . The car that was delivered to me was dirty. I didn't feel as if I was a valued customer. I hope this isn't how all your customers are treated. More
Sales and Service Have been purchasing cars from Thompson for over 20 years. Sales and Service are excellent. I highly recommend this dealership. Working with Dawn Have been purchasing cars from Thompson for over 20 years. Sales and Service are excellent. I highly recommend this dealership. Working with Dawn Morgan on the purchase of my new car (first SUV) has been great. She is professional and so helpful and absolutely so patient. More
We could not be happier with our experience. Rob Ridgway was so pleasant to work with. He was attentive & responsive...putting our needs first. Followed up with us a few times after purchase to ensure tha was so pleasant to work with. He was attentive & responsive...putting our needs first. Followed up with us a few times after purchase to ensure that we were happy & if he could help us with anything. Most pleasant experience buying a car!! More
Great salesman! He went above and beyond to make the purchase of my M8 competition a reality. I highly recommend this dealership if they want a 5 star experience purchase of my M8 competition a reality. I highly recommend this dealership if they want a 5 star experience More
Had inspection done and other service work.Suppose to Had inspection done and other service work. Suppose to have wheel service contract work done. Detail center closed, my contract was promised to be ho Had inspection done and other service work. Suppose to have wheel service contract work done. Detail center closed, my contract was promised to be honored later. More
Dennis Bridges was absolutely outstanding! Professional and patient with all our demands! Time well spent! Thank you for all you do! Great experience in Thompson as always and patient with all our demands! Time well spent! Thank you for all you do! Great experience in Thompson as always More
Upon arrival it felt like we were pulling up to a 5star hotel. In uncertain times, (covid-19 virus) the recall work was completed in a timely and safe manner, and a free loaner car to boot! hotel. In uncertain times, (covid-19 virus) the recall work was completed in a timely and safe manner, and a free loaner car to boot! More
Our car was inspected in Jan. We had yet another tire blowout in March and we’re told we needed three new tires at this time. ( Less then 3 months after inspection). This is my wife’s car. She could have blowout in March and we’re told we needed three new tires at this time. ( Less then 3 months after inspection). This is my wife’s car. She could have been seriously hurt. Not going to trust Thompson with our inspections in the future. More
Everyone was very nice and answered any questions I had, the work performed was exactly what was promised, I will definitely tell all my friends. Thanks the work performed was exactly what was promised, I will definitely tell all my friends. Thanks More
Always a pleasure dealing with Raul. Makes a normally stressful process easy. And, as usual, Raul went above and beyond. Even driving my wife a few places while the deal was being finalized. And, most im stressful process easy. And, as usual, Raul went above and beyond. Even driving my wife a few places while the deal was being finalized. And, most importantly, Raul’s attentiveness allowed me to golf! More