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BMW of Doylestown A Thompson Dealership
Doylestown, PA
1,184 Reviews
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May 13, 2020
Great timely service. Thorough explanation of issues to be addressed. Excellent social distancing practices in place. They were very accommodating, courteous and professional. Well done. be addressed. Excellent social distancing practices in place. They were very accommodating, courteous and professional. Well done. More
by GMCADE
Verified CustomerEmployees Worked With
Dan and a blonde woman in service
May 13, 2020
The team at Thompson takes such good care of me! I tried a closer group but they were awful and treated me like less then a number. Thompson treats me like part of the family. a closer group but they were awful and treated me like less then a number. Thompson treats me like part of the family. More
by serendipitousP
Employees Worked With
Dan Goldman
May 12, 2020
The entire team was very professional especially Andy. Work through a difficult situation to my satisfaction. I have five BMWs and always get them serviced here Work through a difficult situation to my satisfaction. I have five BMWs and always get them serviced here More
by MWHITMAN1
Employees Worked With
Andy service
May 12, 2020
People are consistently courteous and respectful. My wife owns the BMW and I have a Volvo. Considering our experience with Thompson, I am thinking hard about buying a BMW as replacement for my Volvo. owns the BMW and I have a Volvo. Considering our experience with Thompson, I am thinking hard about buying a BMW as replacement for my Volvo. More
by GOURI00P
Employees Worked With
Rob Ridgway
May 12, 2020
Put money down on a new car in January for a new Highlander. My last 3 cars were 2 highlanders & a Lexus within the last 6 years or so. (All from Thompson) After this experience I will never return Highlander. My last 3 cars were 2 highlanders & a Lexus within the last 6 years or so. (All from Thompson) After this experience I will never return to Thompson. I have already contacted Fred Beans & Conecelli Toyota dealers & I know I will be purchasing a car from one of them. Please make sure I get my $1000 deposit credited. Thanks for nothing. Joel H. Brookstein More
by Joel
Employees Worked With
Jim Ogle
May 11, 2020
The customer service is outstanding. I visited the BMW deadweight closet to me home and no one even addressed me. At Thompson, I was immediately greeted by service people. I talked to Dawn about what I wa deadweight closet to me home and no one even addressed me. At Thompson, I was immediately greeted by service people. I talked to Dawn about what I was looking at and asked a few questions. Ms Morgan, happily responded. She even followed up with me several times by phone and email to see if I was still interested. Made me feel like she cared and was there to assist me. Even Dawn’s manager was very helpful. More
by blackdiamond101
Employees Worked With
Dawn Morgan
May 11, 2020
Technicians in service department have zero respect for people’s cars. I have had damage done to my vehicle on two separate occasions. Last time was two weeks ago when they manage to blow out a tire on m people’s cars. I have had damage done to my vehicle on two separate occasions. Last time was two weeks ago when they manage to blow out a tire on my car by hitting the lift. I was never told until they accidentally billed me for the new tire. There was also minor damage to that wheel which is less than a year old and had been in perfect condition prior to this visit. Also noticed some damage to the front bumper. Will be using West German going forward for service. More
by Lmc5555
Employees Worked With
Only worked with service
May 11, 2020
Quick, easy and amazing service. I wouldn’t take my car anywhere else. They came out and towed my car in late on a Friday night when they could have easily just told me to wait until the next day, and then anywhere else. They came out and towed my car in late on a Friday night when they could have easily just told me to wait until the next day, and then service was done quickly and efficiently. More
by RG0424
Employees Worked With
Dan Goldman, Gwen Davis, Jayne Carbonetta, Raul Jimenez, Dennis Bridges, Norm Marrazzo, Rob Ridgway, Shaheed Sanders, John O'Toole
May 07, 2020
Great customer service Extremely friendly. Goes out of Great customer service Extremely friendly. Goes out of their way to accommodate customer needs BMW Bmw Bmw Bmw Bmw Bmw Bmw Bmw Bmw Bmw Bmw Bmw Great customer service Extremely friendly. Goes out of their way to accommodate customer needs BMW Bmw Bmw Bmw Bmw Bmw Bmw Bmw Bmw Bmw Bmw Bmw Bmw More
by nlouis1018
Employees Worked With
Ryan Gordon, John O'Toole
