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BMW of Doylestown A Thompson Dealership
Doylestown, PA
1,184 Reviews
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May 28, 2020
I have been pleased with Thompson BMW sales and service departments. ALL employees are courteous, professional and make the customer feel as though their satisfaction is important. I've purchased two cars departments. ALL employees are courteous, professional and make the customer feel as though their satisfaction is important. I've purchased two cars from Shaheed. I've had Dan as my service representative for years. More
by Can't Afford but Love It
Verified CustomerEmployees Worked With
Shaheed Sanders
May 28, 2020
Prompt, courteous service. Was able to get an appointment quickly. Technicians and valets are clean and neat with my vehicle. Service writer explained my problem and what needed to be done to correct it. quickly. Technicians and valets are clean and neat with my vehicle. Service writer explained my problem and what needed to be done to correct it. More
by MGOETZ1518
Employees Worked With
Dan Goldman
May 27, 2020
Thank you to the Thompson BMW team for the always fantastic sales and service. It’s great to have a dealership that understands how to cater to the enthusiast customer! fantastic sales and service. It’s great to have a dealership that understands how to cater to the enthusiast customer! More
by DAGIADSX
Employees Worked With
Alex Frank
May 27, 2020
Dealt with them remotely during the pandemic. They were responsive and thorough, and went above & beyond to complete the transaction. A smooth and rewarding process. responsive and thorough, and went above & beyond to complete the transaction. A smooth and rewarding process. More
by I3 owner
Employees Worked With
Kyle Sharp, Tom LaLicata, Craig Laudenslager, Dennis Kelly
May 26, 2020
Inspection Dropped car off at Willow Grove Lexus and car was transferred to BMW Doylestown and returned when completed . I’m not reall happy that I’m forced to c Dropped car off at Willow Grove Lexus and car was transferred to BMW Doylestown and returned when completed . I’m not reall happy that I’m forced to continue adding words ( 25 minimum apparently) when I had nothing pertinent to add. More
by LNLANG508
Employees Worked With
Don’t recall
May 26, 2020
The service was...service. Nothing exemplary, nothing that would cause me to remember a given individual. Just service. In fact, it was my first time in your dealership, and maybe someone could have shar that would cause me to remember a given individual. Just service. In fact, it was my first time in your dealership, and maybe someone could have shared how things work for service. More
by David M
Employees Worked With
Did not deal with these people.
May 24, 2020
Very pleasant experience! The staff is very professional and nice! Dawn and Alex was very helpful and friendly! Will definitely come back for another new car. Five Stars! The staff is very professional and nice! Dawn and Alex was very helpful and friendly! Will definitely come back for another new car. Five Stars! More
by SERGE5
Employees Worked With
Dawn Morgan, Alex Frank
May 24, 2020
I always get good service but the last 3 times (oil change, new tires, and now inspection), I make my appointment for 8:00am and the last 3 times I’ve gotten a call at the end of the day saying they di change, new tires, and now inspection), I make my appointment for 8:00am and the last 3 times I’ve gotten a call at the end of the day saying they didn’t get to my car. Do they do this to everyone or just me because I’m nice? More
by ACNICHOLAS
Employees Worked With
Jayne Carbonetta
May 24, 2020
Poor service, ripoff maintenance package sold when vehicle purchased. Service department does poor job, can't even handle figuring out slow leak in tire when there is a nail in tire. Tried returnin vehicle purchased. Service department does poor job, can't even handle figuring out slow leak in tire when there is a nail in tire. Tried returning vehicle with nail and telling me everything checks good. More
by ROBERTADAM1
Employees Worked With
John O'Toole
