BMW of Doylestown A Thompson Dealership
Doylestown, PA
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Thompson always delivers Always get great service-professional, knowledgeable and are willing to go the extra step for a customer. Have had my cars serviced there for more tha Always get great service-professional, knowledgeable and are willing to go the extra step for a customer. Have had my cars serviced there for more than ten years. More
Car like new! Great service! Scheduling was easy and very friendly. Techs did a very thorough job. Car is like brand new inside and out! Would recommend to anyone Great service! Scheduling was easy and very friendly. Techs did a very thorough job. Car is like brand new inside and out! Would recommend to anyone looking to get a detail. More
The very best!! I have given this rating because Thompson’s service and sales are far superior to others. Bought and leased many cars from them. The BEST!! I have given this rating because Thompson’s service and sales are far superior to others. Bought and leased many cars from them. The BEST!! More
Service 11/1/18 Customer Service was fantastic. Quick and easy. I would definitely use Thompson again. The communication was great and service was done in a timely ma Customer Service was fantastic. Quick and easy. I would definitely use Thompson again. The communication was great and service was done in a timely manner. More
GREAT Customer Service! I have been Bringing my 2010 Mini to Thompson for Service for the past 2 years. They are Always available when I need them and always quick turn aroun I have been Bringing my 2010 Mini to Thompson for Service for the past 2 years. They are Always available when I need them and always quick turn around! Thanks for all you do. Matt is the Best! :) More
Service appointment Great customer service dept and the service guys were well trained in performing their day to day duties. As I customer I feel that the staff takes in Great customer service dept and the service guys were well trained in performing their day to day duties. As I customer I feel that the staff takes interest in my situation and work to resolve it quick More
Excellent Service I am extremely satisfied with the service on my BMW 535XI. The quality of work was awesome, the communication was very good and the customer service w I am extremely satisfied with the service on my BMW 535XI. The quality of work was awesome, the communication was very good and the customer service was excellent. More
Excellent service and great staff If you are looking for the best price,,best service. Don’t look further Thompson is the best!!!! They take the time to go over your needs. If you are looking for the best price,,best service. Don’t look further Thompson is the best!!!! They take the time to go over your needs. More
Condescending advisor Went in for oil change and tire swap. Service advisor came out and tried to sell me a new tire, even though the old tires we at 7/32, so adding 1 bra Went in for oil change and tire swap. Service advisor came out and tried to sell me a new tire, even though the old tires we at 7/32, so adding 1 brand new tire is not recommended by BMW. When I said "no that's alright, I'll take care of it" he was extremely condescending in front of everyone in the waiting area, "are you sure you know what you're doing" ect... Not to mention on the tires they did put on and balance they wrote with wax crayon on the inside of the rims and didn't remove the adhesive from the old wheel weights, great service for over $40.00 a tire. More
Ultimate Professionals Zack in the detail shop treats my cars as if they are his own. The attention to detail in cleaning and painting the cars is the best I have ever seen. Zack in the detail shop treats my cars as if they are his own. The attention to detail in cleaning and painting the cars is the best I have ever seen. I thought I was the best but I have found someone better. Gwen is the most perfect customer manager. Some repairs are expensive but she always works with the client to develop a plan. Some repairs are immediate while others can wait. I always understand the repairs and the options. My cars always look and feel better leaving Thompson than when entering. I can not imagine ever going to another dealership. More