BMW of Doylestown A Thompson Dealership

always courteous, accommodating and job well done they do a great job with great staff always willing to assist and provide great customer care i just wish costs were cheaper- repairs very expensive they do a great job with great staff always willing to assist and provide great customer care i just wish costs were cheaper- repairs very expensive More

Capable Pleasure to deal with. Punctual, polite and professional. The problem was fixed; really fixed. What else is important. A warning malfunction covered b Pleasure to deal with. Punctual, polite and professional. The problem was fixed; really fixed. What else is important. A warning malfunction covered by warranty. BMW is always expensive, but always a value More

Awesome Service Thompson BMW is my go to dealer for service. Andi, Matt and Laura in service and their performance division are always there when I need them. They ar Thompson BMW is my go to dealer for service. Andi, Matt and Laura in service and their performance division are always there when I need them. They are the utmost professionals at all times with excellent communication and service. If I could give them a million stars I would. More

Always attentive to my needs VERY PLEASED with the Thompson BMW organization, and especially pleased with my recent service with Andi Glassmyer and John MacDonald., both who have VERY PLEASED with the Thompson BMW organization, and especially pleased with my recent service with Andi Glassmyer and John MacDonald., both who have devoted time and effort to my recent problem which, hopefully is resolved. More

Emergency Service The dealership accommodated my emergency service needs and timeframe and provided me with a loaner car to use. They got back to me ASAP with a diagno The dealership accommodated my emergency service needs and timeframe and provided me with a loaner car to use. They got back to me ASAP with a diagnosis and performed the service on time. More

Always top-notch service! From sales to service, Thompson BMW always delivers the best customer service. I live in the Lehigh Valley and happily drive an hour for all of my sal From sales to service, Thompson BMW always delivers the best customer service. I live in the Lehigh Valley and happily drive an hour for all of my sales and service needs. I would highly recommend Thompson BMW to anyone looking for an excellent BMW dealership that actually cares. More

Unnecessary Repair Got charged $2K for cam timing job when gear was found to be good and not needing repair. Was never given option to see/review issue!!!!!!!!!!!!!!!!!! Got charged $2K for cam timing job when gear was found to be good and not needing repair. Was never given option to see/review issue!!!!!!!!!!!!!!!!!!1 More

Well done and professional.Fantastic service from I think that explains it all. Always a pleasure to work with Thompson. Polite, professional and accommodating. Fantastic service from start to finish I think that explains it all. Always a pleasure to work with Thompson. Polite, professional and accommodating. Fantastic service from start to finish, I have been a customer at Thompson since we moved hear from California 4 years ago. More

Good Mechanic Thompson mechanic Nick Ebert is excellent, an asset to your company. He can articulate the problem and solution and carry it through to the end with a Thompson mechanic Nick Ebert is excellent, an asset to your company. He can articulate the problem and solution and carry it through to the end with assuredness and respect for the customer. He’s young, yet experienced mechanically as well as with costumer relations. The courtesy car made the experience easy. The repair was costly, but the care made it bearable. More

Met and beat expectations Arrived without appointment due to tire bubble. They checked maintenance records and offered to do that too all within my time frame. Kept me inform Arrived without appointment due to tire bubble. They checked maintenance records and offered to do that too all within my time frame. Kept me informed More