BMW of Doylestown A Thompson Dealership

Why I Love Thompson Dealerships We have been purchasing vehicles from the Thompson Organization since the mid 80's owning various Toyota, Lexus, and BMW products. Not only are the p We have been purchasing vehicles from the Thompson Organization since the mid 80's owning various Toyota, Lexus, and BMW products. Not only are the products top-notch but the sales and service departments are exceptional and are 100% customer oriented. Just purchased a new BMW X5 this week. The sales person, Dave Fagan, was very knowledgeable and courteous and spend a lot of time with us prior to and after the sale. A very pleasant experience overall. Planning to purchase a Toyota 4Runner next week. Trade-in values offered are also very fair. More

Bought a Used BMW X.3 Norm Marrazzo was my sales person and he was extremely helpful and letting me get to know the vehicle how it handles how it runs our drivesAnd all th Norm Marrazzo was my sales person and he was extremely helpful and letting me get to know the vehicle how it handles how it runs our drivesAnd all the costs that I would incur he was very thorough about the vehicle and helped with the financing and the price of the car and we worked out a deal that fit both of us More

Exceptional customer service The service department at Thompson has gone above and beyond for me after my car had an issue while I was in NC. The car could not be driven back to B The service department at Thompson has gone above and beyond for me after my car had an issue while I was in NC. The car could not be driven back to Bucks County so they have assisted me in ways I couldn’t have imagined!! Andi Glassmyer deserves a huge shout out and ty to my salesman, Steve Borghi for connecting us! More

Routine service We had new seatbelts ordered and installed in our 228xi. We really love the convenience of the valet car pickup service and any problem is always tak We had new seatbelts ordered and installed in our 228xi. We really love the convenience of the valet car pickup service and any problem is always taken care of properly and promptly. More

Great Experience Just purchased the 2019 X5 and Jayne couldnt have been any nicer to deal with. She put up with me for almost 2 years of deciding, thanks Jayne. Ever Just purchased the 2019 X5 and Jayne couldnt have been any nicer to deal with. She put up with me for almost 2 years of deciding, thanks Jayne. Everyone at Thompson has been great to deal with. More

service Always an excellent encounter Service done right and on time. Loaner or pick up provided is the icing on the cake. Always use Thompson for my BMW Always an excellent encounter Service done right and on time. Loaner or pick up provided is the icing on the cake. Always use Thompson for my BMW More

Prompt, thorough, convenient My 2011 BMW X3 had to be towed to Doylestown from Pennington, NJ. The repair was undertaken promptly despite late Monday afternoon delivery. John Ma My 2011 BMW X3 had to be towed to Doylestown from Pennington, NJ. The repair was undertaken promptly despite late Monday afternoon delivery. John MacDonald coordinated the work and reassured us that the emission system repair was still under warranty. That was huge! Our friendly valet return driver managed to beat a storm system to get the car back early Thursday, the quickest turnaround possible given the repair. Thanks to all for keeping me up and running!! More

Total professionals! All the service people are very helpful and try their best to prevent any major interruptions to your daily routine. Appreciate the communications fro All the service people are very helpful and try their best to prevent any major interruptions to your daily routine. Appreciate the communications from Matt Turnball who is my assigned Thompson service associate. More

Warranty service The work on my vehicle was completed early. When I came to pick it up, my vehicle was clean and all work was performed satisfactorily. The work on my vehicle was completed early. When I came to pick it up, my vehicle was clean and all work was performed satisfactorily. More

Excellent as always! Great customer service! My service advisor John MacDonald always goes the extra mile to ensure customer satisfaction! A++ highly recommend Thompson fo Great customer service! My service advisor John MacDonald always goes the extra mile to ensure customer satisfaction! A++ highly recommend Thompson for sales and service!! More