BMW of Doylestown A Thompson Dealership

Sales person was polite/knowledgeable, but lack of incentives for 3 time returning customer and wearisome emails from Dawn’s colleagues requesting info shared in previous phone calls and emails creat incentives for 3 time returning customer and wearisome emails from Dawn’s colleagues requesting info shared in previous phone calls and emails created a negative experience. More

We’ve purchased,six BMWs from the Thompson Organization in the past ten years... I cannot say enough, how great the sales and service department have been over the years. We are extremely pleased and gra in the past ten years... I cannot say enough, how great the sales and service department have been over the years. We are extremely pleased and grateful. More

An efficient and welcoming service. From the first call to make an appointment, I am treated with respect and understanding together with a can-do attitude. Arrival and check-in at Thomp From the first call to make an appointment, I am treated with respect and understanding together with a can-do attitude. Arrival and check-in at Thompson Service is quick and efficient. Service advisors know why I am there and are interested in my opinion. The waiting area is pleasant. They are always quick with a loaner if that becomes necessary. Its worth the long drive for us to get there. More

Great service! Everyone was so helpful. The work that needed to be done on my car was thoroughly explained to me. I appreciated the use of a loaner car while my car was there. I’ll be back! needed to be done on my car was thoroughly explained to me. I appreciated the use of a loaner car while my car was there. I’ll be back! More

friendly and professional. always willing to accommodate for customer needs regarding service appointment. Staff from outside staff to service and customer support staff Thompso always willing to accommodate for customer needs regarding service appointment. Staff from outside staff to service and customer support staff Thompson is 1st class. .I would highly recommend this agency to anyone. More

Service writers that listen Matt Trumble, my dedicated service advisor, consistently listens to my every concern, repeats each issue and then offers a solution or path for correc Matt Trumble, my dedicated service advisor, consistently listens to my every concern, repeats each issue and then offers a solution or path for correction. He shares my concerns with the goal to maintaining this as my favorite car. More

My BMW Had only looked at an Audi and Porsche. Came to find Dennis who had sold my daughter and son in law cars earlier this year. I was interested in a BMW Had only looked at an Audi and Porsche. Came to find Dennis who had sold my daughter and son in law cars earlier this year. I was interested in a BMW and as it turned out there was one there that worked for me. Dennis is great at what he does. More

Dennis was great.. and Alex the manager worked the numbers around for us and everything worked out nicely!!.. me and my father were very pleased with the friendliness and attention to our deal.. were numbers around for us and everything worked out nicely!!.. me and my father were very pleased with the friendliness and attention to our deal.. were there about 2 hours 30 mins. Both of us happy More

I met Hez and told him what I wanted, and how much I wanted to pay. Within 24 hrs, Hez made it happen. 2 days later, I picked up my x6 and couldn't be more happy.. wanted to pay. Within 24 hrs, Hez made it happen. 2 days later, I picked up my x6 and couldn't be more happy.. More

We always have a phenomenal service experience at Thompson. Our performance specialist, Alex McKenszie, provides an excellent customer experience. We love Thompson and won’t go anywhere else with our Thompson. Our performance specialist, Alex McKenszie, provides an excellent customer experience. We love Thompson and won’t go anywhere else with our BMW. We don’t hesitate to recommend Thompson to our family and friends. Thank you so much for taking such great care of our BMW. More