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BMW of Doylestown A Thompson Dealership

Doylestown, PA

not yet
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1,184 Reviews

680 N Main St

Doylestown, PA

18901

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Showing 1,184 reviews

November 24, 2018

Service for my BMW Waited for a while but was offered a ride to restaurant if needed. Staff was kind. Waiting area is clean and cozy. I was given a replacement key chai More

by LIZETTE.LOPEZ210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jimenez, Norm Marrazzo
Nov 27, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thank you for doing business with us! We will share your feedback with our team.

November 24, 2018

Service of car and purchase of new tires Matt was friendly and helpful. All staff at the service center were professional and put the customer first. Center was very busy so took an extra d More

by RICHNEWELLJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in servuce
Nov 27, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thank you for the 5-star review. We appreciate you taking the time give us your feedback.

November 23, 2018

Disappointing. BMW service coupon not applied. BMW food drive coupon not applied. Car returned unwashed (and with food drive cans sitting on back seat) Driver lef More

by G3n1us4505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
November 23, 2018

Great experience from start to finish. From purchase to service, so happy with everything! The only negative was the pressure to purchase an extended warranty. More

by GDA11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bridges
Nov 27, 2018 -

BMW of Doylestown A Thompson Dealership responded

We take these reviews very seriously and use them as learning opportunities. We will relay your feedback to our managers. We appreciate your continued business.

November 23, 2018

Excellent service with Matt and Laura Matt is extremely knowledgeable about my M240 and all aspects of bmw performance autos. Also, Matt and Laura are very courteous and accommodating ever More

by W.C.SHELTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bean
Nov 27, 2018 -

BMW of Doylestown A Thompson Dealership responded

We will share your kind words with Matt and Laura! We hope to see you again soon.

November 22, 2018

Buying a car experience We were looking for a no haggle,fair car buying experience at Thompson and that is exactly what we achieved. Our salesman was professional as well as More

by JSTRAWLEY29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaheed Sanders
Nov 27, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thank you for this lovely review! We are glad we could help you in the car buying process.

November 22, 2018

New car purchase and Service My third car purchased from Thompson BMW. The overall experience is positive and low pressure. Rob and the team worked with me to get the financing, s More

by FOGELJS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ridgway
Nov 27, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thank you for recommending us! We will share your kind words with Rob. We look forward to seeing you again.

November 22, 2018

Fast, on time, courteous service State inspection went very quickly. Wait time was much shorter than I expected. Service personnel were friendly and well informed. Couldn’t have be More

by Tom & Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 27, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thank you for taking the time to leave us this review! We hope to see you again in the future.

November 21, 2018

Good Service Had my windshield replaced and fan motor replaced. The service was very good and the after service follow up was exceptional. They really make sure More

by MMAYROSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Dec 14, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thanks for the review! We will share this with our team. We hope to see you again!

November 21, 2018

Service and wash😄 Concerns were attended to immediately without an appointment and complimentary wash is always appreciated! Staff were courteous even tho there is way More

by BRITKAZ60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chap in service who helped with the floor mats
Nov 21, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thank you for the 5-star review!

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