BMW of Doylestown A Thompson Dealership
Doylestown, PA
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Service for my BMW Waited for a while but was offered a ride to restaurant if needed. Staff was kind. Waiting area is clean and cozy. I was given a replacement key chai Waited for a while but was offered a ride to restaurant if needed. Staff was kind. Waiting area is clean and cozy. I was given a replacement key chain at no charge. More
Service of car and purchase of new tires Matt was friendly and helpful. All staff at the service center were professional and put the customer first. Center was very busy so took an extra d Matt was friendly and helpful. All staff at the service center were professional and put the customer first. Center was very busy so took an extra day to complete work. More
Disappointing. BMW service coupon not applied. BMW food drive coupon not applied. Car returned unwashed (and with food drive cans sitting on back seat) Driver lef BMW service coupon not applied. BMW food drive coupon not applied. Car returned unwashed (and with food drive cans sitting on back seat) Driver left his Dunkin cup in my vehicle. I am hopeful these issues will be resolved. More
Great experience from start to finish. From purchase to service, so happy with everything! The only negative was the pressure to purchase an extended warranty. from start to finish. From purchase to service, so happy with everything! The only negative was the pressure to purchase an extended warranty. More
Excellent service with Matt and Laura Matt is extremely knowledgeable about my M240 and all aspects of bmw performance autos. Also, Matt and Laura are very courteous and accommodating ever Matt is extremely knowledgeable about my M240 and all aspects of bmw performance autos. Also, Matt and Laura are very courteous and accommodating every time I have an appointment with the team. Lastly, they are both honest- which is refreshing. My experience with other service departments in the Philly have been disappointing at best More
Buying a car experience We were looking for a no haggle,fair car buying experience at Thompson and that is exactly what we achieved. Our salesman was professional as well as We were looking for a no haggle,fair car buying experience at Thompson and that is exactly what we achieved. Our salesman was professional as well as knowledgeable. More
New car purchase and Service My third car purchased from Thompson BMW. The overall experience is positive and low pressure. Rob and the team worked with me to get the financing, s My third car purchased from Thompson BMW. The overall experience is positive and low pressure. Rob and the team worked with me to get the financing, specific package and delivery. Service is always excellent, would/have recommend Thompson More
Fast, on time, courteous service State inspection went very quickly. Wait time was much shorter than I expected. Service personnel were friendly and well informed. Couldn’t have be State inspection went very quickly. Wait time was much shorter than I expected. Service personnel were friendly and well informed. Couldn’t have been a better experience More
Good Service Had my windshield replaced and fan motor replaced. The service was very good and the after service follow up was exceptional. They really make sure Had my windshield replaced and fan motor replaced. The service was very good and the after service follow up was exceptional. They really make sure that you are satisfied with the work performed. More
Service and wash😄 Concerns were attended to immediately without an appointment and complimentary wash is always appreciated! Staff were courteous even tho there is way Concerns were attended to immediately without an appointment and complimentary wash is always appreciated! Staff were courteous even tho there is way too much paperwork involved in the tiniest sale or service! More