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BMW of Doylestown A Thompson Dealership

Doylestown, PA

not yet
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1,184 Reviews

680 N Main St

Doylestown, PA

18901

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Showing 1,184 reviews

November 28, 2018

Loss of pressure on my run flat tire As always my service experience was great. My service rep John was able to accomadate me and fix my tire in less than 24 hours! More

by NURSE325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McDonald
Dec 14, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thank you for this lovely review! We will share with John.

November 28, 2018

Excellent experience Dennis Bridges is quite simply, the man. He made the entire process at Thompson BMW - Doylestown painless, exciting and quite frankly effortless. He l More

by Emilyt26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bridges
Dec 14, 2018 -

BMW of Doylestown A Thompson Dealership responded

Emily - Thank you for taking the time to leave us this lovely review! We can't wait to share this review with Dennis and our management team!

November 28, 2018

Great Service From Matt and Nick Highly professional service both upfront from Matt and in the shop from Nick! These two service department people delivered the best service experien More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and Nick. SERVICE
Dec 14, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thank you for the 5-star review! We will share your kind words with our team.

November 28, 2018

Service done well, as expected Waited for an inspection, emissions, oil & brake fluid change. Service done well and in a timely manner. Thank you Thompson. Next time post some speci More

by Jim W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayne Carbonetta, Shaheed Sanders
Dec 14, 2018 -

BMW of Doylestown A Thompson Dealership responded

Jim - Thank you for your business. All of our specials can be found on our website here: https://www.thompsonbmw.com/bmw-service-coupons-doylestown-pa.htm Please let us know if we can assist you further!

November 28, 2018

I had a great service experience. My SA was fantastic and I would definitely come again. My car was worked on in a timely manner and everything was done to my specifications. More

by sonyheir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Zimmerman
Dec 14, 2018 -

BMW of Doylestown A Thompson Dealership responded

We appreciate the review and look forward to seeing you again!

November 27, 2018

Happy Customer David Dembrosky worked hard to find what I wanted and needed. I appreciate the thoroughness and thoughtfulness from start to finish! Love what I pur More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, David Dembrosky
Dec 14, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thank you for the feedback! We will share your kind words with David.

November 27, 2018

Best BMW dealership Our experience with the Thompson BMW dealership has been one of overwhelming positives. From the first visit when we needed emergency repair on our 20 More

by LCF0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah Cieslak, Jayne Carbonetta
Dec 14, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thank you for this glowing review! We appreciate your business and hope you are loving your new X3.

November 27, 2018

Great experience . . . Your establishment is fabulous! The drivers who brought me the loaner and came to get it were so courteous! The recall repair is all good. And - More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nichole
Dec 14, 2018 -

BMW of Doylestown A Thompson Dealership responded

Lisa - Thanks for taking the time to leave us this review. We will share your kind words with Nicole and look forward to seeing you again!

November 27, 2018

Service Issues were addressed but communication with me was poor. Dropped off car at 8:45 and had to call at 3:30 to find out what was happening. They promi More

by JCBARRISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jimenez
Dec 14, 2018 -

BMW of Doylestown A Thompson Dealership responded

We take these reviews very seriously and use them as learning opportunities to improve. We will share this review with our management team and apologize for any miscommunication.

November 27, 2018

Great service experience! The service and staff were wonderful to work with. I waited for the work to be done and was kept apprised of the progress being made. More

by KATHY19002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John MacDonald
Dec 14, 2018 -

BMW of Doylestown A Thompson Dealership responded

Thanks for this lovely review, Kathy! We will share with our team.

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