BMW of Doylestown A Thompson Dealership

Fast. Convenient. Excellent service Jacqueline, Cara, John and all the service advisors make you feel welcome and treat you like an individual, not just another number in line. Even when Jacqueline, Cara, John and all the service advisors make you feel welcome and treat you like an individual, not just another number in line. Even when I have bad news on a car, they do everything in their power to make things right. Best BMW Service Center I’ve experienced (and I’ve been to a few) More

Honest and transparent Everyone was helpful I wish we would have asked for a genius to help us on day of delivery, we have not taken the time to come back for some needed Everyone was helpful I wish we would have asked for a genius to help us on day of delivery, we have not taken the time to come back for some needed instruction More

Sunroof Took too long to complete job due to not finding all the damage from the beginning of repair. Service dept does not return calls. Staff was not frie Took too long to complete job due to not finding all the damage from the beginning of repair. Service dept does not return calls. Staff was not friendly. They denied my warranty claim and I had to take it up with BMW. More

Work was not done correctly. New tire was not inflated New tire needed air before I drove off the lot. Warning lights were on. Work was not done correctly. Service should have checked all lights and warnin New tire needed air before I drove off the lot. Warning lights were on. Work was not done correctly. Service should have checked all lights and warnings More

FABULOUS STAFF WITH GREAT SERVICE Jayne was a fantastic sales person that worked with me all the way through the process from building the car to picking color combos to coming to my o Jayne was a fantastic sales person that worked with me all the way through the process from building the car to picking color combos to coming to my office with paperwork at the end. Tony was a great manager that helped make the process easy and the negotiating painless. I would highly recommend Thompson and don't forget to ask for Jayne. More

Excellent Service! Excellent service, highly dependable, great people! 18 years of outstanding service at Thompson BMW. Thank you John Mac Donald, Wayne Guertain & Sr. Excellent service, highly dependable, great people! 18 years of outstanding service at Thompson BMW. Thank you John Mac Donald, Wayne Guertain & Sr. Tech Chip Hedrick! More

Terrific as always. I keep coming back to deal with Thompson because their service is the best and I always feel like they are treating me fairly and honestly. And Jayne I keep coming back to deal with Thompson because their service is the best and I always feel like they are treating me fairly and honestly. And Jayne is great. More

Service for X5 To the point conversation and very knowledgeable personal also very quick in and out when I drop off the car and when I pick up the car To the point conversation and very knowledgeable personal also very quick in and out when I drop off the car and when I pick up the car More

Great Timely Service Dropped my car off for inspection at 7:00pm. Received a rental car. Car was ready to be picked up at noon the next day. Paid online then picked my Dropped my car off for inspection at 7:00pm. Received a rental car. Car was ready to be picked up at noon the next day. Paid online then picked my car up. No muss, no fuss!! Thank you. More

Great experience at Thompson BMW Great experience at this dealership and our sales person was phenomenal. Easy to make the decision to buy this car. Would highly recommend this deal Great experience at this dealership and our sales person was phenomenal. Easy to make the decision to buy this car. Would highly recommend this dealership. More