BMW of Doylestown A Thompson Dealership

Rude Clerk but great Dealership-Dan Goldman is the Best! Service was great except for when I switched the loaner car. The Female Clerk (I think her name is, Maria) appeared annoyed at my switching prior to c Service was great except for when I switched the loaner car. The Female Clerk (I think her name is, Maria) appeared annoyed at my switching prior to closing. Dan Goldman is a true gem! I hope to always have him as my service person as he is the reason I come here! He is always a joy to encounter and always polite. More

Ease of purchasing vehicle and turning in lease Thompson BMW via BMW financial services offered excellent end of lease package which enabled me to turn in my lease 2 months early. Dennis and Adam h Thompson BMW via BMW financial services offered excellent end of lease package which enabled me to turn in my lease 2 months early. Dennis and Adam helped me to assess purchase vs lease options. I decided to purchase, they had my car ready the same day. I will take advantage of encore service to learn about all the features of my new wehicle. It was a pleasure to work with Dennis and Adam who made the process painless. More

Tried other BMW dealerships for service and Thompson wins Came for annual service and air bag recall. Checked in at 7:30am and I was on the road by 10:30am. Great service.John Came for annual service and air bag recall. Checked in at 7:30am and I was on the road by 10:30am. Great service.John More

Pick up vehicle for Alignment check Extremely satisfied with pickup and delivery and xxu.with service. Excellent follow through...car service to and from my home in Reading extremely ben Extremely satisfied with pickup and delivery and xxu.with service. Excellent follow through...car service to and from my home in Reading extremely benficial. More

Software Update consequences I took my car in for a phone integration problem (Bluetooth phone calls would switch to a radio station then eventually switch back to the phone call, I took my car in for a phone integration problem (Bluetooth phone calls would switch to a radio station then eventually switch back to the phone call, and sometimes disconnecting on their own), which resulted in the dealer upgrading the car's software. When I picked up my car, I noticed that all the settings that I had made and saved in the car's software were gone! The car's default audio voice was now British english and the time was set to 24 hour time. While I appreciated the software update and it appears to have solved the original problem I'd been experiencing, I would have expected the technician to restore the car's settings to at least what they were when I took delivery of my car when new (2017). Further, it would have been desirable if they had saved my previous settings prior to the software update and restored them after the update was complete. It was time consuming and inconvenient to have to restore not only my personal settings, but many of the default settings present in BMWs when delivered in America. To add to my frustration, no one told me that I would have to reset all my preferences! That would have softened the blow a bit and I would have known what I was in for after pickup up my car. More

New 2018 BMW X1 Easy of doing business, courtesy and +100 BMW Service Loaners ready when service is scheduled to be picked up or valeted to home or office! Saving tim Easy of doing business, courtesy and +100 BMW Service Loaners ready when service is scheduled to be picked up or valeted to home or office! Saving time to get the important things don! More

Absolutely Perfect! My recent purchase was my 15th BMW at Thompson and my 9th with Shaheed Sanders. Every department at Thompson is outstanding which is why I continue My recent purchase was my 15th BMW at Thompson and my 9th with Shaheed Sanders. Every department at Thompson is outstanding which is why I continue to purchase my BMW's from this terrific organization. More

Great Service As always, quality of work was impeccable and the customer service was flawless. Cannot imagine dealing with another dealership. The performance divi As always, quality of work was impeccable and the customer service was flawless. Cannot imagine dealing with another dealership. The performance division at Thompson is unlike anything offered by any BMW Dealership. More

Everything was outstanding. Staff is always great and helpful. Very polite. Service is quick and prompt. Ready and willing to listen to and answer all of my questions. Always fee Staff is always great and helpful. Very polite. Service is quick and prompt. Ready and willing to listen to and answer all of my questions. Always feel like im in good hands. More

Excellent service and professional answer The service job is excellent and professional and always in a time If any problems every time professional advice Very friendly, polite Great and reli The service job is excellent and professional and always in a time If any problems every time professional advice Very friendly, polite Great and reliable company More