BMW of Devon

Professional and Customer Focused Dan is an excellent salesperson, who spent significant time with us during our multiple visits to the dealership to buy a CPO BMW. He was very knowl Dan is an excellent salesperson, who spent significant time with us during our multiple visits to the dealership to buy a CPO BMW. He was very knowledgeable, knew all the features of the BMW, and demonstrated how everything worked, especially the iDrive system. The buying process was without pressure, transparent, and courteous. Dan provided top-notch customer service and made sure we were happy with our purchase. More

Easily the best I'm going to echo a lot of what was said here already about the guy, but Dan McCloy was great from start to finish of this whole process. I was search I'm going to echo a lot of what was said here already about the guy, but Dan McCloy was great from start to finish of this whole process. I was searching and visiting dealers looking for this vehicle for a few weeks prior to calling BMW of Devon, so i've had experiences with a dozen sales people in a short time, and Dan was EASILY the best. Starting out from my first inquiry about the car (Volvo XC90) Dan went out of his way and took some detailed interior pictures of the car and texted them right over to me. He could have given me the standard line of "Come on down and take a look for yourself", which I heard a few times before. Communication was also the top notch, when he says he's gonna call, he does. If theres an issue, he's on it without you even asking. He even retuned my calls on his day off....who does that!? I'll tell you who, Dan the man does! I could go into details and write a 3 page long essay about all the positives i've had but its unnecessary, far and away the smoothest and best car buying experience i've had start to finish. More

A Good Experience From the very beginning of my foray into buying a used car (Nissan Juke) for my daughter, I realized I'd found a gem in Dan McCloy. He was responsive From the very beginning of my foray into buying a used car (Nissan Juke) for my daughter, I realized I'd found a gem in Dan McCloy. He was responsive to my initial phone queries and prepared for our visit. Dan was kind and patient as he took us out for a extended test drive and on our return to the dealership, he spent more time without pressuring us into a decision. Dan is truthful and personable and brings his wide knowledge into the world of car sales. After purchasing the car Dan continued to be excellent at returning phone calls as we awaited the new plates. Additionally when it turned out that the car needed to have work on the brakes, Dan and BMW of Devon made sure I was reimbursed for the labor costs. More

The Extra Mile Dan has excellent communication skills. He was fast to do what he said. He went the extra mile for me and took extra pictures of the car for me. He re Dan has excellent communication skills. He was fast to do what he said. He went the extra mile for me and took extra pictures of the car for me. He responded to every text message fast. I test drove a vehicle and bought it in less than an hour. The car was cleaned and full of gas. Lisa was a great communicator as well, very friendly and very thorough. This was by far the best car dealership experience that I have ever had! More

Highly Recommend We recently went to this dealer, now Sloane BMW, mostly just to browse the less expensive vehicles, yet our sales advisor, Dan McCloy, treated us with We recently went to this dealer, now Sloane BMW, mostly just to browse the less expensive vehicles, yet our sales advisor, Dan McCloy, treated us with the utmost of respect and attention. He spent nearly the entire afternoon with us, allowing us to test drive any car we wished, and helped us understand our financial options together with Lisa Puggi. Dan's knowledge and expertise was such that we left the lot with a 2016 BMW 328i and felt very good about our decision. Working the finances with Lisa was a joy. Her personality, and helpful knowledge, just added to the overall experience. We highly recommend this dealership! Our experience was a very positive one. The Kelly Family More

Customer service excellence!! Outstanding I recently purchased a certified vehicle from BMW of Devon, and my experience there was outstanding..My sales advisor Dan McCloud was just phenomenal. I recently purchased a certified vehicle from BMW of Devon, and my experience there was outstanding..My sales advisor Dan McCloud was just phenomenal. He was beyond helpful with my purchase. He was knowledgeable and very helpful,which made my decision much easier in my purchase. Lisa Puggi in the finance department was just super professional and kind. BMW OF Devon,thank for great customer support and care!! More

A very positive car buying experience Very attentive. Excellent explanation of car's technology. Could not have done a better job!! Felt that he understood my needs, good follow through t Very attentive. Excellent explanation of car's technology. Could not have done a better job!! Felt that he understood my needs, good follow through throughout the process. Lisa was delightful, also More

Great Car Buying Experience I really enjoyed working with Dan McCloy. I already knew the model I wanted (435i Gran Coupe) and through some internet research and with the assistan I really enjoyed working with Dan McCloy. I already knew the model I wanted (435i Gran Coupe) and through some internet research and with the assistance of Drew Wendle (BMW Devon Internet Manager) realized that BMW of Devon had just what I wanted in stock. I was assisted by Dan who has such an easygoing and no pressure demeanor that he really made it quite an enjoyable experience (I typically hate the new car buying process!). I had several technical questions that he was able to easily explain to my satisfaction. Since purchasing the vehicle, he has followed up with me a couple of times to make sure I don’t need anything else, have any other questions, let me know my tags are in, and that I’m thoroughly enjoying my new ride. I would highly recommend buying from BMW of Devon for their great selection, prices and customer service and definitely request the assistance of Dan McCloy! More

It was excellent experience The dealership service was excellent by the sales person and the manager as well. I could easy say that everything was perfect and the preparation f The dealership service was excellent by the sales person and the manager as well. I could easy say that everything was perfect and the preparation for my new car was a great experience. More

I had been told this was a great dealership. ABSOLUTELY true Walked into dealership on Saturday one half an hour before closing. Yet, everyone was friendly, facility sparkled and Dan McCloy treated us as if we Walked into dealership on Saturday one half an hour before closing. Yet, everyone was friendly, facility sparkled and Dan McCloy treated us as if we were the first customers of the day. He made the time about us--not his agenda. Dan's knowledge, product enthusiasm and manner quickly put me at ease. I trusted him to advise me on the best choice for my needs & that's exactly what he did. My experience with "another prestige German auto dealership" left me feeling as if they were pushing for a sale rather than a fit. Not Dan! I walked away with the car of my dreams and couldn't be happier. Beginning with Dan McCloy to Frank the sales manager and Tom the finance manager an exceptional dealership. More