BMW of Devon

Excellent customer service Christian was absolutely amazing. He was very helpful and made my first car buying experience easy and stress free. Tori, also was amazing. She helped Christian was absolutely amazing. He was very helpful and made my first car buying experience easy and stress free. Tori, also was amazing. She helped me understand the financial aspect of buying a new car in a relaxed setting. I will definitely be returning customer thanks to Christian and Tori More

Awesome experience!! First BMW and after going to another dealer, left with less than like warm feelings, everyone at Devon BMW was amazing. We were welcomed and invited t First BMW and after going to another dealer, left with less than like warm feelings, everyone at Devon BMW was amazing. We were welcomed and invited to visit and test drive. Upon arrival we were greeted by friendly faces and multiple people asked if we needed help. Kerry Simmons is awesome! I will get my next car from Kerry too! Kerry was flexible, knowledgeable and amazing through the entire process. Thank you so much for making my first new car and first bmw experience fantastic. More

Absolutely flawless experience Top notch sales experience at BMW of Devon. Our salesman Kerry was knowledgeable and accommodating from first meeting to handing us the keys. Highly r Top notch sales experience at BMW of Devon. Our salesman Kerry was knowledgeable and accommodating from first meeting to handing us the keys. Highly recommend this dealership. More

Love Drew! Drew Wendle, was not only knowledgeable, but so very patience. He made sure I was happy with my selection and purchase. I didn’t feel pressured, but r Drew Wendle, was not only knowledgeable, but so very patience. He made sure I was happy with my selection and purchase. I didn’t feel pressured, but rather put at ease during the entire process. highly recommend! More

Not your typical sales professional You may be shopping around for a vehicle, but once you decide on a BMW, no need to shop around for your sales expert. Kerry at Devon BMW is your ma You may be shopping around for a vehicle, but once you decide on a BMW, no need to shop around for your sales expert. Kerry at Devon BMW is your man and he will always ensure you have the best deal a car you love. You can TRY to find a better deal, or a better guy to work with....but you won’t find either. His knowledge is unsurpassed as is his responsive communication style and his desire to make you happy. All without any pressure. Kerry strives to deliver the car you want, at the price you want, and walks the road with you. Yes, you sill meet the managers, the finance people and others who make everything else work smoothly...but not because you need to twist arms, just to know they are in on your deal and doing all they can do for you. Oh, and did I mention that Kerry does not disappear after you receive your vehicle? Expect follow up to make sure you stay happy months and , yes, even years later.. This is the third vehicle purchased from Kerry at BMW Devon. It does not get any better than this. Don’t get me started with service, because Kerry steps in to ensure smooth handover to the AMAZING service department as well....I was hit with a lung cancer diagnosis and when I could not easily get around, Kerry made service team aware and together they coordinated my car care for me. Kerry and the service team continues to offer personal assistance any time I need it. I will never purchase from anyone else. Give him a call, go meet him....you will never be disappointed. More

Great Experience Kerry Is s pleasure to work with, plain and simple. He is honest, responsive, dependable, and patient. Thanks, Kerry!! I love my car and look forward Kerry Is s pleasure to work with, plain and simple. He is honest, responsive, dependable, and patient. Thanks, Kerry!! I love my car and look forward to driving it! More

Disappointed, will go elsewhere I've used BMW of Devon for years to service several models, but my recent experiences have not been positive. I don't know whether its the Sloan take I've used BMW of Devon for years to service several models, but my recent experiences have not been positive. I don't know whether its the Sloan takeover or just a change in management but I'm not happy. Most recently I scheduled a service appointment at 7:45 am, and dropped off my car before 7 am, but did not receive a call until after 2 pm, and now of course there may not be time to do what I had asked to be done. When I asked about the delay, I was told "we schedule 60 cars a day, I can't get everyone in at 7 am." While true, I made the 7:45 am appointment for a reason, and to be told that it doesn't matter is beyond the pale. I've had enough. More

Purchase of New 2019 BMW 330 xi I have been dealing with BMW of Devon since 1985 and my experience with them only improves with time. When my salesperson retired, I met Kerry Simmons I have been dealing with BMW of Devon since 1985 and my experience with them only improves with time. When my salesperson retired, I met Kerry Simmons who is beyond amazing. My BMW was 13 years old and I told Kerry I was waiting for the redesigned 3 series to arrive. He gave me regular updates on expected delivery dates of the redesigned model, and when I decided to pull the trigger he spent a good deal of time with me to meet my desires. I arrived at 11 AM and drove out with my new car before 5 PM. The service at Devon of BMW is amazing and I have been dealing with the same service manager for years who is very attentive to made needs. I highly recommend BMW of Devon for sales and service! They are awesome! More

Well worth the drive from Annapolis A very smooth, professional, and above board buying experience. Kerry was very focused on my (the customer’s) needs and took all the required steps t A very smooth, professional, and above board buying experience. Kerry was very focused on my (the customer’s) needs and took all the required steps to ensure they were met/exceeded. The deal we discussed over the phone was the same “great” deal when I arrived. All the paperwork was organized and Kerry explained it all in detail and it was processed swiftly and efficiently. Overall, a very refreshing car buying experience - well worth the drive from Annapolis. More

A low pressure, informative, enjoyable buying experience Meeting with Rick to test drive and learn about my pre-certified BMW purchase was a great experience and without pressure. He was patient with questi Meeting with Rick to test drive and learn about my pre-certified BMW purchase was a great experience and without pressure. He was patient with questions and queries, gave very helpful information, and gave timely replies to all my questions. His mission seems genuinely to be finding the right vehicle for the driver. I am happy to recommend Rick Osberg and Sloane BMW to others in the market for a new or "new-to-them" vehicle. My experience with Lisa Puggi in the finance center was similar. She was personable, knowledgeable, and efficient in helping me execute my purchase. More