BMW of Des Moines
Urbandale, IA
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Friendly and easy to do business with Went in just to research buying a new BMW X1 and found a really good deal, so I drove out in a new vehicle. Ira Booker was friendly, easy to do busine Went in just to research buying a new BMW X1 and found a really good deal, so I drove out in a new vehicle. Ira Booker was friendly, easy to do business with and made sure we were both on the same page throughout my visit. More
Very Good Good expreince form sales to fianance. I have purchased BMW 750 X Drive. Great vehicle, great performances. Bradle Sodergen is ver good salesman so th Good expreince form sales to fianance. I have purchased BMW 750 X Drive. Great vehicle, great performances. Bradle Sodergen is ver good salesman so the rest of your team. More
Great detail job Had my older BMW 325i detailed. It was a great job. The service department is always friendly and helpful. There is really nothing more to add. Had my older BMW 325i detailed. It was a great job. The service department is always friendly and helpful. There is really nothing more to add. More
Mark set the appointment, all work on completed o. Tune, all charges discussed before, no surprises, everything professional and courteous, came back and was able to get washed when temperatures warmed up all charges discussed before, no surprises, everything professional and courteous, came back and was able to get washed when temperatures warmed up More
Oil Change and maintenance check I was very happy with the service that was provided. Very friendly service adviser. Ask how i'd like communications and since I was in a meeting i s I was very happy with the service that was provided. Very friendly service adviser. Ask how i'd like communications and since I was in a meeting i said text would be great and that worked out well. Courtesy shuttle was helpful More
Great Service!! Ira really took the time to go through the car with me. The technology can be overwhelming and he made it easy. Shawn was very thorough and made the Ira really took the time to go through the car with me. The technology can be overwhelming and he made it easy. Shawn was very thorough and made the financing process easy. Thank you! More
Simple and enjoyable I found myself in need of a vehicle as mine broke down beyond reasonable repair cost. I found a vehicle online that I like the looks of. I contacted t I found myself in need of a vehicle as mine broke down beyond reasonable repair cost. I found a vehicle online that I like the looks of. I contacted the dealership and they were very helpful with arranging for me to see the vehicle. They even came and picked me up where I was at in the vehicle I was interested in. After a test drive and back at the dealership I was made to feel comfortable during the process of everything to get the vehicle. It really didn't take long before I was driving off the lot with the vehicle I wanted. More
Great buying experience! Love my little Porsche! I wasn't in the market for a cute little Porsche convertible, however as I drove by there it was! Calling my name. Had my teenage son with me and we d I wasn't in the market for a cute little Porsche convertible, however as I drove by there it was! Calling my name. Had my teenage son with me and we didn't even test drive it, but an hour later we were back, driving on a sunny but chilly fall day. It wasn't an expensive car but Ira Booker treated me like I was spending a million bucks. It was so late in the day the dealership was closing but the entire staff stayed to make sure all the paperwork was done so that we could drive away that night with the "new" to us car. While the car was 20 years old it came with a warranty and is currently in the BMW shop getting a few things fixed. No questions asked Mark Mears (service dept) just said "bring it back in and we will take care of it". While it will be a few months before it is convertible weather again, I will be ready when it is here! Couldn't be more happy with my decision to purchase this vehicle through the BMW dealer as it gives me a sense of relief to know they also have a great service center in case there are any issues. More
Excellent service Dennis took care of all my requests and the technician went above and beyond to ensure the vehicle was returned to me in optimal conditions. All servi Dennis took care of all my requests and the technician went above and beyond to ensure the vehicle was returned to me in optimal conditions. All services were performed as expected. I do recommend this dealer More
Buying a BMW was a breeze thanks to Tony Kapsch I just purchased an X1 at BMW of Des Moines. Tony Kapsch was my salesperson. He did a fantastic job from start to finish and made the process incred I just purchased an X1 at BMW of Des Moines. Tony Kapsch was my salesperson. He did a fantastic job from start to finish and made the process incredibly easy for me. Thank you, Tony! More