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BMW of Des Moines

Urbandale, IA

4.5
263 Reviews

9631 Hickman Rd

Urbandale, IA

50322

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Showing 263 reviews

June 29, 2020

Great people to work with when buying a new car. They made you feel like you’re part of the BMW family. Ira was a great salesman More

by G_jbaldner
Recommend Dealer
Yes
Employees Worked With
Greg P in finance, Ira Booker
Jul 02, 2020 -

BMW of Des Moines responded

Thank you for your great review! We're glad to have Ira on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Tyler Van Weelden- General Sales Manager

June 24, 2020

Top Notch Dealership I have dealt with many car dealerships in central Iowa and I found BMW of Des Moines to be top notch. Staff, especially Ira Booker's knowledge of the More

by CJCPU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Pingel, Ira Booker
Jun 25, 2020 -

BMW of Des Moines responded

Lithia BMW of Des Moines would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Tyler Van Weelden- General Sales Manager

June 16, 2020

Quality Service I like the quality of work done. My car looks brand new! I appreciate the kindness shown by arranging transportation after dropping my car off for ser More

by JMc526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Gonzalez
Jun 18, 2020 -

BMW of Des Moines responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia BMW of Des Moines, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Kiera Harris- Service Manager

June 15, 2020

Service is always fast and friendly. There is never any drama as to communicating what is needing repaired and there is never any pressure with the upsells, etc. More

by c_foster32
Recommend Dealer
Yes
Employees Worked With
Dennis Christie
Jun 17, 2020 -

BMW of Des Moines responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Kiera Harris- Service Manager

June 14, 2020

Our experience was second to none. Ira was tremendously helpful from start to finish and we couldn't be happier. I would highly recommend both Ira and Des Moines BMW. More

by S Safris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Booker
Jun 16, 2020 -

BMW of Des Moines responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia BMW of Des Moines, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Scott Long- General Manager

June 13, 2020

Ira was fantastic to work with! We had an incredible experience at BMW of Des Moines thanks to him! We would highly recommend this dealership. More

by kastsafrii
Recommend Dealer
Yes
Employees Worked With
Ira Booker
June 10, 2020

Tyler was great to work with. He made car buying comfortable and easy. Everyone at the dealership was welcoming and friendly. Definitely would go back! More

by dhart175
Recommend Dealer
Yes
Employees Worked With
Tyler Vonnahme
June 05, 2020

Great Experience! Ira Booker insured that our experience at BMW of Des Moines was fantastic! He patiently and professionally answered all our questions, and worked har More

by TSF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Booker
May 28, 2020

I would like to share one of the best experiences on buying a used car that I have ever had. My wife and I were looking for a used vehicle (a slight upgrade) she had a 2012 suburban that was getting up More

by Simons316
Recommend Dealer
Yes
Employees Worked With
Calvin conley
May 26, 2020

Great Experience! I liked how uncomplicated the entire process was. I was able to discuss my wishes with Ira Booker, and he was very responsive to my needs. We were abl More

by VB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Booker
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