BMW of Des Moines
Urbandale, IA
Filter Reviews by Keyword
By Type
Showing 263 reviews
End of year sale We stopped by the dealer to view some of the 2015 3 series vehicles remaining in inventory since the 2016's have been out for awhile. Ira Booker prom We stopped by the dealer to view some of the 2015 3 series vehicles remaining in inventory since the 2016's have been out for awhile. Ira Booker promptly greeted us and found some examples based on our color choices. He accompanied us on an informative test drive where he explained the nuances and features of BMW. Ira tracked down a 335i xDrive that met our requirements. His efforts were hampered by the fact that many of the vehicles had been moved from their assigned parking spots due to recent snow removal operations. The purchase process went smoothly and efficiently. The only glitch was the fact that the battery in our vehicle was faulty since the vehicle had been on the lot for some time which necessitated a service appointment to replace the battery. Since that battery replacment the vehicle has been flawless. Overall a pleasant experience. Ira had good knowledge of BMW products. More
efficient process Very efficient sales / trade-in transaction process, so we could focus time on the most important features of the new car, knowing I could come back l Very efficient sales / trade-in transaction process, so we could focus time on the most important features of the new car, knowing I could come back later for a more thorough review. More
Very Good Experience I traveled a distance to purchase a specific vehicle I could not locate in my area. My email inquiry was answered promptly and Jim was very helpful. I traveled a distance to purchase a specific vehicle I could not locate in my area. My email inquiry was answered promptly and Jim was very helpful. He picked me up at the airport and the car was in great condition, as Jim described it by phone. More
Positive Experience One of the best experiences I have had purchasing a car. We purchased a BMW because of our salesperson Jim Weaver! A true delight to work with this ma One of the best experiences I have had purchasing a car. We purchased a BMW because of our salesperson Jim Weaver! A true delight to work with this man! Susan Doll More
Complete Satisfaction This was our first experience of dealing with BMW of Des Moines. From the moment we walked into the dealership to the moment we drove away in our new This was our first experience of dealing with BMW of Des Moines. From the moment we walked into the dealership to the moment we drove away in our new vehicle we were treated extremely well. the deal we made was very satisfactory and overall made the purchase experience completely painless. We would have no problem recommending the dealership. More
Best BMW Experience I discovered Des Moines BMW in 2011. Brad had emailed me in response to an inquiry I made. I was suspicious because the transaction was done by emai I discovered Des Moines BMW in 2011. Brad had emailed me in response to an inquiry I made. I was suspicious because the transaction was done by email and over the phone and I live in Omaha. I had a hard time believing they would deliver what they promised...but they did 1000% . Brad, and the dealership made it so easy and enjoyable that this year, I bought not one but two BMW X3's. As long they maintain this level of friendliness, trust and integrity, I will be back!! More
Ben is extremely professional Ben is very knowledgable and easy to buy from he understood our previous visit was positive and went over and above to make this trip an experience th Ben is very knowledgable and easy to buy from he understood our previous visit was positive and went over and above to make this trip an experience that caused us to be happy and a new owner of a great bmw More
As always, a good transaction This is the third car I have purchased from this dealership and from sales to service, I am treated well, and I my loyalty is appreciated by all at Eu This is the third car I have purchased from this dealership and from sales to service, I am treated well, and I my loyalty is appreciated by all at European. More
2015 BMW 228i xDrive Convertible After looking in Kansas City, Topeka, and Bentonville I bought from BMW of Des Moines. We considered Audi and BMW but based on the level of quality a After looking in Kansas City, Topeka, and Bentonville I bought from BMW of Des Moines. We considered Audi and BMW but based on the level of quality and the dealership, we are happy with our purchase. More
Happy Pilot Owner Excellent on all levels. Found the exact vehicle I was looking for at a great price. Jim Weaver is a great saleperson - professional, respectful, fa Excellent on all levels. Found the exact vehicle I was looking for at a great price. Jim Weaver is a great saleperson - professional, respectful, fair, a good person. Renewed my faith in buying a used vehicle. Thank You. More