BMW of Des Moines
Urbandale, IA
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Fantastic I just moved here about six years ago so this is my first new car I ever bought in Des Moines wasn't sure about how it would go but it went fantastic I just moved here about six years ago so this is my first new car I ever bought in Des Moines wasn't sure about how it would go but it went fantastic Tyler was so hands on he always responded right awAy to me and my husband calls he didn't rush the experience he just was great .. More
Ira Booker and BMW of Des Moines are in a word AWESOME!!! We purchased a certified elite 2013 BMW Z4 35i from BMW of Des Moines a couple of weeks ago. Ira Booker was absolutely wonderful to work with. He is We purchased a certified elite 2013 BMW Z4 35i from BMW of Des Moines a couple of weeks ago. Ira Booker was absolutely wonderful to work with. He is professional, has a great demeanor and went above and beyond in making the entire experience absolutely perfect. There was no pressure from Ira and I feel like he really listened to what we were looking for rather than just trying to sell us what he wanted us to buy. He was very knowledgeable about the vehicles (we went in thinking we were going to buy a new 2 series convertible) and Ira really helped us in making the final decision. This was hands down the most positive experience we've ever had purchasing a vehicle and a lot of that was Ira. The next time we buy a car, it will be with Ira and I would recommend him to anyone looking for a car. The service team was also great in answering questions on the car and scheduling the various protective coating we purchased for the interior and exterior of the car to keep it looking new. Thank you, Ira and BMW of Des Moines Jeff More
1st time buyer Buying a BMW was like no other car buying experience I have ever had. Tyler Vonnahme made the whole process of buying a car a wonderful journey. Love Buying a BMW was like no other car buying experience I have ever had. Tyler Vonnahme made the whole process of buying a car a wonderful journey. Love my car and the whole BMW experience. I would and have already recommended buying a BMW from Tyler to family and friends. The "unveiling" truly made me feel so special! More
Excellent to Deal With - Recommend to All! I live in Los Angeles, but I found the car I wanted at BMW of Des Moines. The transaction could not have gone any smoother and at the end of the day, I live in Los Angeles, but I found the car I wanted at BMW of Des Moines. The transaction could not have gone any smoother and at the end of the day, I saved money by purchasing the car in Des Moines and having it shipped to LA (the LA dealers are outrageous to deal with - often times marking up the MSRP just because). I should add that the car arrived 2 days early in perfect shape!! Jim Whitaker was excellent to deal with. Nice guy, honest and fair. He went out of his way to tell me that I could save an addition $500 by going online and filing out a form with USAA because I had USAA insurance. He didn't have to do that. I would highly recommend this dealership to everyone, even if you do not live in Des Moines. More
These guys are great! No issues here- they were reasonable and take care of the customer. Their dealership is spotless and comfortable. I won't hesitate in the future buyin No issues here- they were reasonable and take care of the customer. Their dealership is spotless and comfortable. I won't hesitate in the future buying a car from this dealership. All around great guys! More
Best BMW Dealership Best sales department. Upfront pricing! Best service department. right now service! In the Central US...excellent staff! The Staff knows you're the Best sales department. Upfront pricing! Best service department. right now service! In the Central US...excellent staff! The Staff knows you're the one paying the bill, shouldn't your time be the most valuable? With assured, they work on your schedule not theirs. If you make an appointment to drop your vehicle off for service, that's fine, but you don't have to. You can drop your car with us whenever its convenient for you and we'll get the repair process started right away. The Des Moines BMW staff gets customer service! Also, the best deanship facility design in the metro area. More
Great customer service experience! My salesman, Ted Matthews, was always there to help out in any way possible and spent time in all the areas I had needs in. He always followed through My salesman, Ted Matthews, was always there to help out in any way possible and spent time in all the areas I had needs in. He always followed through even after the car was sold to me. It was s great experience because I never once felt pressured to buy the car. Thanks! More
Had a great experience at BMW of Des Moines Derek made out experience great and had the car ready when we got there! I appreciate all of his help and love our new car!! Derek made out experience great and had the car ready when we got there! I appreciate all of his help and love our new car!! More
Great service I bought a used car from them. They gave me a fair price with no pressure. I was very pleased with haw smooth everything went. I bought a used car from them. They gave me a fair price with no pressure. I was very pleased with haw smooth everything went. More
Pleasant negotiation Everyone we had any contact with was exceptional. All were friendly and helpful in every way. We did not feel pressured and the price was reasonable Everyone we had any contact with was exceptional. All were friendly and helpful in every way. We did not feel pressured and the price was reasonable so the negotiation was easy. More