BMW of Des Moines
Urbandale, IA
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No pressure, knowledgeable sales team Great selection of vehicles. Salesman (Solomon) was very helpful and knew many details of the car I selected (and others available), took the time to Great selection of vehicles. Salesman (Solomon) was very helpful and knew many details of the car I selected (and others available), took the time to walk me through the controls and features, and was a gentleman to work with. The closing was effortless, explained properly, and quick. All-in-all a very satisfying experience. Makes me want to buy another BMW! Well, the car is REALLY nice, too. Thank you, BMW of Des Moines. And thank you for the surprise that came in the mail a week later. Very thoughtful. More
Kansas City Review. I drove 185 miles to find the right BMW (Color, Options, Miles and Price). Lots of choices to choose from. Brad (Salesman) was very knowledgable and f I drove 185 miles to find the right BMW (Color, Options, Miles and Price). Lots of choices to choose from. Brad (Salesman) was very knowledgable and friendly. Would drive the 185 miles again. More
Local first time BMW buyer Great people, great service. From the front desk to the finance office everyone treats you right.I debated purchasing used private party or a BMW trad Great people, great service. From the front desk to the finance office everyone treats you right.I debated purchasing used private party or a BMW trade-in through another dealership, but with this being my first BMW purchase I opted for Certified Used, which, while carrying a slightly higher price tag, provides a little more peace of mind. The negotiation process is as obnoxious as it is anywhere else, so that's to be expected. Assuming this car works out well, I wouldn't purchase a BMW from anywhere else. More
Friendly, hassle free service This was my third purchase from this dealership. My salesman remembered me and quickly ascertained what I needed in a vehicle. The financing and oth This was my third purchase from this dealership. My salesman remembered me and quickly ascertained what I needed in a vehicle. The financing and other negotiations were quick and I did not feel pressured. More
Customer service A+ I recently bought a 2016 M3 from another dealer. After a couple months of ownership the vehicle needed to get serviced and was in the shop for about a I recently bought a 2016 M3 from another dealer. After a couple months of ownership the vehicle needed to get serviced and was in the shop for about a month. My advisor is Tyler Van Weelden, Tyler is by far the best service advisor i have worked with. Customer service is top notch. I take pride in my cars and I am very picky. Tyler being an car enthusiast himself knew where i was coming from and assured me that everything would be fine. No matter how many emails i sent or how many times i called he was there to answer all of my questions. BMW of Des Moines is amazing from service to sales. I highly recommend them to anyone needing service or to purchase a new vehicle More
I drove over 500 miles to buy from Des Moines BMW. I bypassed my local BMW and others after extensive search. Des Moines BMW offered clear best choice and trade for my 2012 BMW X5. Jim was totally prof I bypassed my local BMW and others after extensive search. Des Moines BMW offered clear best choice and trade for my 2012 BMW X5. Jim was totally professional and I found no hint of Attitude as demonstrated by some dealerships. Driving over 500 miles was not my intent but in my case worth the time and expense to get what I wanted at a fair price. JNJ More
Great Overall Experience I am a repeat BMW owner. BMW of Des Moines and Ira Booker in particular made the ordering and fulfillment of my new vehicle effortless. I highly r I am a repeat BMW owner. BMW of Des Moines and Ira Booker in particular made the ordering and fulfillment of my new vehicle effortless. I highly recommend!! More
New car order We built our new car online and submitted the order on a Saturday afternoon to BMW of Des Moines. I received an email reply immediately and followed u We built our new car online and submitted the order on a Saturday afternoon to BMW of Des Moines. I received an email reply immediately and followed up with a phone call to discuss our trade-in. We received our made-to-order car just over 2 weeks later, which included the car being delivered to us over a hundred miles away. Jim Weaver went the extra mile for us, and the transaction was as smooth as could be. Great experience! (And we love the car, of course). More
Great car. Great people. Great experience. Tony is always proactive when our lease comes close to ending. He does a super job hunting down the BMW my wife will be happy with. He works hard to m Tony is always proactive when our lease comes close to ending. He does a super job hunting down the BMW my wife will be happy with. He works hard to meet my needs on the deal. He's great working around our schedule. Thanks Tony! More
A luxury experience Tyler was great, spoke to me directly (as a woman buying a luxury vehicle I was ignored at Audi and the salesman only spoke to my husband - to quote P Tyler was great, spoke to me directly (as a woman buying a luxury vehicle I was ignored at Audi and the salesman only spoke to my husband - to quote Pretty Woman "big mistake") More