BMW of Des Moines

New Car Purchase With the exception of a delay in processing our application caused by an issue with the dealer's computer network, the experience was friendly and eff With the exception of a delay in processing our application caused by an issue with the dealer's computer network, the experience was friendly and efficient. More

Tony, Derick and Shawn are awesome to work with at BMW DSM I have purchased several BMW's over the years with Tony Kapsch at BMW of Des Moines. This was the best yet and they consider how valuable my time is I have purchased several BMW's over the years with Tony Kapsch at BMW of Des Moines. This was the best yet and they consider how valuable my time is and manage that. Don't hesitate to consider buying from BMW of DSM. If you do, look Tony up to take care of you! More

Great Brad was fantastic. He gave us a good deal on a new car. He was kind and trustful. Let me take my time. Let me take a couple different cars out. Brad was fantastic. He gave us a good deal on a new car. He was kind and trustful. Let me take my time. Let me take a couple different cars out. More

Always BMW As I expected from years of driving BMW's, professional, knowledgable, courteous...the list could go on.Both my son and I were treated with respect wh As I expected from years of driving BMW's, professional, knowledgable, courteous...the list could go on.Both my son and I were treated with respect which we appreciated. More

Bought my first BMW. Ira did an amazing job helping me. Everything was organized , so it was easy to find the car I wanted to look for. Ira immediately came out and treated us within seconds of us there, a Everything was organized , so it was easy to find the car I wanted to look for. Ira immediately came out and treated us within seconds of us there, and he was super helpful and did an amazing job with everything. Two thumbs up! More

Wonderful! We found the vehicle we wanted at your dealership, made a call and was pleasantly surprised from that point forward. Solomon Thorpe answered our init We found the vehicle we wanted at your dealership, made a call and was pleasantly surprised from that point forward. Solomon Thorpe answered our initial call and was so good at following through and getting answers for us, to Jim Weaver's expertise as manager and making himself available for all questions, to Shawn Decker in Finance in getting paperwork processed so quickly - all were helpful, patient and just pleasant to work with. Living out of state, the trust factor was even more important, but we were rewarded by a very nice experience. We've been BMW fans for years and this is our 3rd purchase, but the first out of state. Waiting for the car to arrive in two days and will be recommending BMW of Des Moines to anyone in the national market. Thanks again!!! More

Salesman who listens. Tony listened to what my concerns and requirements and then he worked to find a solution. I am very pleased with what he came up with and will recomm Tony listened to what my concerns and requirements and then he worked to find a solution. I am very pleased with what he came up with and will recommend him to others. More

Had the Car we Wanted It was great working with Brad S over the years anytime we are in the market for a new vehicle. He provided the information we needed to know to make It was great working with Brad S over the years anytime we are in the market for a new vehicle. He provided the information we needed to know to make the purchase. More

The Platinum Standard of vehicle purchasing The BMW of DSM team is top shelf. While this is only my fourth purchase at this center, I've owned many vehicles coming from other dealers in the are The BMW of DSM team is top shelf. While this is only my fourth purchase at this center, I've owned many vehicles coming from other dealers in the area. BMW of Des Moines is always consistent in their approach and work very hard to provide a level of excellence that's nearly impossible to compete with. Their staff is flexible, very knowledgeable and always exceed in the customer experience channel. From my perspective, it's how vehicle buying should be. I commend the management staff, too. It's truly a joy to be able to interact with their leadership team through the process. Thank you again. More

Great Service This dealership was extremely helpful through the buying process. The Client Advisor I dealt with; Ira Booker was very easy to work with and took car This dealership was extremely helpful through the buying process. The Client Advisor I dealt with; Ira Booker was very easy to work with and took care of the buying process professionally and quickly. Shawn Decker was able to breakdown the finances quite easily and explained everything I had questions about. I would definitely recommend this dealership to a friend or family member and will at the very least be where I look first for my next car. More