BMW of Des Moines
Urbandale, IA
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Tony, Derick and Shawn are awesome to work with at BMW DSM I have purchased several BMW's over the years with Tony Kapsch at BMW of Des Moines. This was the best yet and they consider how valuable my time is I have purchased several BMW's over the years with Tony Kapsch at BMW of Des Moines. This was the best yet and they consider how valuable my time is and manage that. Don't hesitate to consider buying from BMW of DSM. If you do, look Tony up to take care of you! More
Great Brad was fantastic. He gave us a good deal on a new car. He was kind and trustful. Let me take my time. Let me take a couple different cars out. Brad was fantastic. He gave us a good deal on a new car. He was kind and trustful. Let me take my time. Let me take a couple different cars out. More
Always BMW As I expected from years of driving BMW's, professional, knowledgable, courteous...the list could go on.Both my son and I were treated with respect wh As I expected from years of driving BMW's, professional, knowledgable, courteous...the list could go on.Both my son and I were treated with respect which we appreciated. More
Bought my first BMW. Ira did an amazing job helping me. Everything was organized , so it was easy to find the car I wanted to look for. Ira immediately came out and treated us within seconds of us there, a Everything was organized , so it was easy to find the car I wanted to look for. Ira immediately came out and treated us within seconds of us there, and he was super helpful and did an amazing job with everything. Two thumbs up! More
Wonderful! We found the vehicle we wanted at your dealership, made a call and was pleasantly surprised from that point forward. Solomon Thorpe answered our init We found the vehicle we wanted at your dealership, made a call and was pleasantly surprised from that point forward. Solomon Thorpe answered our initial call and was so good at following through and getting answers for us, to Jim Weaver's expertise as manager and making himself available for all questions, to Shawn Decker in Finance in getting paperwork processed so quickly - all were helpful, patient and just pleasant to work with. Living out of state, the trust factor was even more important, but we were rewarded by a very nice experience. We've been BMW fans for years and this is our 3rd purchase, but the first out of state. Waiting for the car to arrive in two days and will be recommending BMW of Des Moines to anyone in the national market. Thanks again!!! More
Salesman who listens. Tony listened to what my concerns and requirements and then he worked to find a solution. I am very pleased with what he came up with and will recomm Tony listened to what my concerns and requirements and then he worked to find a solution. I am very pleased with what he came up with and will recommend him to others. More
Had the Car we Wanted It was great working with Brad S over the years anytime we are in the market for a new vehicle. He provided the information we needed to know to make It was great working with Brad S over the years anytime we are in the market for a new vehicle. He provided the information we needed to know to make the purchase. More
The Platinum Standard of vehicle purchasing The BMW of DSM team is top shelf. While this is only my fourth purchase at this center, I've owned many vehicles coming from other dealers in the are The BMW of DSM team is top shelf. While this is only my fourth purchase at this center, I've owned many vehicles coming from other dealers in the area. BMW of Des Moines is always consistent in their approach and work very hard to provide a level of excellence that's nearly impossible to compete with. Their staff is flexible, very knowledgeable and always exceed in the customer experience channel. From my perspective, it's how vehicle buying should be. I commend the management staff, too. It's truly a joy to be able to interact with their leadership team through the process. Thank you again. More
Great Service This dealership was extremely helpful through the buying process. The Client Advisor I dealt with; Ira Booker was very easy to work with and took car This dealership was extremely helpful through the buying process. The Client Advisor I dealt with; Ira Booker was very easy to work with and took care of the buying process professionally and quickly. Shawn Decker was able to breakdown the finances quite easily and explained everything I had questions about. I would definitely recommend this dealership to a friend or family member and will at the very least be where I look first for my next car. More
Excellent knowledge of the vehicle and options available This dealership went out of their way to get this vehicle exactly as we wanted it with options added to the car both from the factory and after the sa This dealership went out of their way to get this vehicle exactly as we wanted it with options added to the car both from the factory and after the sale via their parts department. Additionally, they were very helpful in describing some of the post sale vehicle options such as paint protective film, maintenance agreements, and warranty extensions. Excellent service and communication of the vehicle status throughout the sales and up fitting process. We were treated with the utmost of respect, and importantly were thanked for our business multiple times. This is the second vehicle we have purchased from this dealership and I would HIGHLY recommend them to anyone. More