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BMW of Des Moines

Urbandale, IA

4.5
263 Reviews

9631 Hickman Rd

Urbandale, IA

50322

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Showing 263 reviews

May 18, 2017

Tony, Derick and Shawn are awesome to work with at BMW DSM I have purchased several BMW's over the years with Tony Kapsch at BMW of Des Moines. This was the best yet and they consider how valuable my time is More

by JLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kapsch
May 13, 2017

Great Brad was fantastic. He gave us a good deal on a new car. He was kind and trustful. Let me take my time. Let me take a couple different cars out. More

by Pgibbs66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
May 04, 2017

Always BMW As I expected from years of driving BMW's, professional, knowledgable, courteous...the list could go on.Both my son and I were treated with respect wh More

by satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira, sales. Brad, service.
April 22, 2017

Bought my first BMW. Ira did an amazing job helping me. Everything was organized , so it was easy to find the car I wanted to look for. Ira immediately came out and treated us within seconds of us there, a More

by LBTrang3
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ira
April 05, 2017

Wonderful! We found the vehicle we wanted at your dealership, made a call and was pleasantly surprised from that point forward. Solomon Thorpe answered our init More

by ChrisLee333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Weaver, Shawn Decker, Solomon Thorpe
April 05, 2017

Salesman who listens. Tony listened to what my concerns and requirements and then he worked to find a solution. I am very pleased with what he came up with and will recomm More

by Jan Berg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kapsch
April 05, 2017

Had the Car we Wanted It was great working with Brad S over the years anytime we are in the market for a new vehicle. He provided the information we needed to know to make More

by RoDy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Sodergren
March 22, 2017

The Platinum Standard of vehicle purchasing The BMW of DSM team is top shelf. While this is only my fourth purchase at this center, I've owned many vehicles coming from other dealers in the are More

by KHolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Weaver, Shawn Decker
March 20, 2017

Great Service This dealership was extremely helpful through the buying process. The Client Advisor I dealt with; Ira Booker was very easy to work with and took car More

by matthew4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Booker
February 08, 2017

Excellent knowledge of the vehicle and options available This dealership went out of their way to get this vehicle exactly as we wanted it with options added to the car both from the factory and after the sa More

by Alan A. / Debra A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kapsch, Shawn Decker, and Dave Rice
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