BMW of Des Moines

Excellent Dealership, Excellent Salesman We needed to replace our 2013 BMW due to an accident and wouldn't think of going elsewhere to buy our replacement car. Everyone at the dealership is We needed to replace our 2013 BMW due to an accident and wouldn't think of going elsewhere to buy our replacement car. Everyone at the dealership is exceedingly friendly and welcoming. Our salesman, Ira Booker immediately recognized I was still experiencing trauma from the accident and took care of our needs quietly, efficiently and with the utmost care, concern and consideration. He found the perfect replacement car for us at a price we were comfortable with and made the purchase easy and problem free. I cannot commend him or recommend him or the dealership enough to prospective BMW purchasers. More

excellent experience Ira provided good friendly customer service (didn't feel pressured). They were able to address any concerns I had with the vehicle. Also, was able t Ira provided good friendly customer service (didn't feel pressured). They were able to address any concerns I had with the vehicle. Also, was able to get to a price that I was comfortable with. More

Excellent in every way. The dealership personnel were polite, friendly, courteous, and helpful in every way. It couldn't have been better. They put the customer first in ev The dealership personnel were polite, friendly, courteous, and helpful in every way. It couldn't have been better. They put the customer first in every respect. I willl certainly come back again and would recommend this dealership to anyone. More

Rogers review Good friendly customer service, minimal pressure. Very helpful. Solomon was able to work with me to get a price that I was satisfied with. Was able to Good friendly customer service, minimal pressure. Very helpful. Solomon was able to work with me to get a price that I was satisfied with. Was able to research concerns I had about the vehicle. More

Dynamic customer experience Can't say enough good things about the sales and service staff! I've been to several other dealerships before I finally found my BMW home. Everyone he Can't say enough good things about the sales and service staff! I've been to several other dealerships before I finally found my BMW home. Everyone here makes you feel valued and appreciated. I recommend a visit if you're looking for the best customer experience BMW can offer. Ask for Derek, he will take good care of you! More

Smooth as it could possibly go. Very easy process and it was very rapid too. I would be more than happy to recommend them to anyone in the market for a BMW. Very easy process and it was very rapid too. I would be more than happy to recommend them to anyone in the market for a BMW. More

Low pressure, excellent customer service Excellent over-all experience. Would purchase from this dealership again. Purchased from out of state and had no difficulties; great customer servic Excellent over-all experience. Would purchase from this dealership again. Purchased from out of state and had no difficulties; great customer service, fair price, no pressure sales and follow-up after purchase. More

Dealt with Tony and things went well. Pleased with efficiency of transaction. Learned a lot about technical features at delivery. I had a bmw with idrive in past and still learned a lot. Pleased with efficiency of transaction. Learned a lot about technical features at delivery. I had a bmw with idrive in past and still learned a lot. More

Beautiful car! Amazing experience! I was fortunate to work with Solomon Thorpe and Shawn Decker. Best auto purchase in my experience. Solomon is very knowledgeable and professional. I was fortunate to work with Solomon Thorpe and Shawn Decker. Best auto purchase in my experience. Solomon is very knowledgeable and professional. After driving six hours to get to the dealership I was very pleased that Solomon was ready for me as promised - the car was parked right out front and the paperwork was ready for me to sign. Shawn is also very professional and eager to answer my questions on the financing and details. I really appreciated his knowledge and experience and how efficiently we went through the process. Can't recommend BMW of Des Moines highly enough! More

New Car Purchase With the exception of a delay in processing our application caused by an issue with the dealer's computer network, the experience was friendly and eff With the exception of a delay in processing our application caused by an issue with the dealer's computer network, the experience was friendly and efficient. More