Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Des Moines
Urbandale, IA
263 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 263 reviews
March 26, 2018
Staff was direct and professional. The staff did a wonderful Job Tyler Vonnahme was great to deal with. Love the car. Trust the service and everything was pretty streamlined. Leo The staff did a wonderful Job Tyler Vonnahme was great to deal with. Love the car. Trust the service and everything was pretty streamlined. Leo More
by leoskeffington
Employees Worked With
Tyler Vonnahme
March 22, 2018
Ira Booker - Gentleman We have now bought 6 BMWs from BMW of Des Moines. We believe BMW is the best driving car on the road. However, the primary reason we keep coming back We have now bought 6 BMWs from BMW of Des Moines. We believe BMW is the best driving car on the road. However, the primary reason we keep coming back to Des Moines BMW is Ira Booker. He is a fair, honest gentleman. He is so knowledgeable about BMWs and is very responsive to our needs when buying a new car. He IS the reason we will continue buying our new cars from BMW of Des Moines. More
by Russ loves his BMW
Employees Worked With
Ira Booker
March 21, 2018
I’m so excited about my new car... Kyle has been looking for me a car for 4 years, he nailed it with my new car. It’s exactly what I was looking for and didn’t even know it. Thank you Kyle has been looking for me a car for 4 years, he nailed it with my new car. It’s exactly what I was looking for and didn’t even know it. Thank you More
by jona1980
Employees Worked With
Kyle Gall
February 22, 2018
Fair honest car dealer, hard to find sometimes I felt like they were as honest about their position as they could. The price I paid was fair market value, answered questions asked without high pre I felt like they were as honest about their position as they could. The price I paid was fair market value, answered questions asked without high pressure tactics. More
by I❤️Mary
Employees Worked With
Kelly Osborn
January 23, 2018
Exceptional experience! I saw a couple vehicle I was interested in test driving online. I had my trade vehicle appraised online prior to visit. Ira had the vehicles ready f I saw a couple vehicle I was interested in test driving online. I had my trade vehicle appraised online prior to visit. Ira had the vehicles ready for me to drive and I bought the CPO BMW and got it detailed and took possession the same day. More
by taidoc1
Employees Worked With
Ira Booker, Shawn Decker, James Weaver
January 16, 2018
Friendly and fast I was in for a used vehicle that I had found online. Was not a new BMW but still treated like I was getting just that! Fast and friendly staff and ser I was in for a used vehicle that I had found online. Was not a new BMW but still treated like I was getting just that! Fast and friendly staff and service was appreciated. More
by Curt
Employees Worked With
Solomon Thorpe
September 28, 2017
A great experience! My husband and I went to BMW of Des Moines with a very small idea of what I wanted. Ira Booker was a great help with helping us narrow down and find My husband and I went to BMW of Des Moines with a very small idea of what I wanted. Ira Booker was a great help with helping us narrow down and find what I was looking for and he had incredible patience in going over the features of the car we ended up buying. Nathan the BMW genius was assigned to us as well and he even ended up driving over an hour to help us with the simple (or not so simple) task of getting the garage door opener to program! I couldn't say enough great things about this team and we are so happy with our purchase! Great Customer Service!! More
by Kelly Kelderman
Employees Worked With
Ira Booker, Nathan BMW genius
September 26, 2017
From Inception to Delivery, the experience was outstanding! Thanks to all the staff at Des Moines BMW for there professional approach to delivering me the vehicle. Especially Jim Weaver. He's nothing short of a Thanks to all the staff at Des Moines BMW for there professional approach to delivering me the vehicle. Especially Jim Weaver. He's nothing short of amazing. Thank You again. Bob hughes More
by Robert Hughes
Employees Worked With
Jim Weaver / Shawn Decker
September 24, 2017
kelderman review ira is a good guy. he did a great job. couldnt ask for anything better he searched long and hard to find the car my wife wanted. ira is a good guy. he did a great job. couldnt ask for anything better he searched long and hard to find the car my wife wanted. More
by jeff kelderman
Employees Worked With
ira
September 09, 2017
'13 Arcadia Denali Ira was great to work with. Trade in was kind of a hassle, but not because of him. Would have liked someone to go over general features of my vehicle Ira was great to work with. Trade in was kind of a hassle, but not because of him. Would have liked someone to go over general features of my vehicle with me, not just during test drive. Staff in general was very courteous. More
by smith13
Employees Worked With
Ira Booker
