BMW of Des Moines

Super friendly place to purchase and service the Ultimate Driving Machine! Great selection of BMW vehicles to choose and first rate service always. Highly reccomend Driving Machine! Great selection of BMW vehicles to choose and first rate service always. Highly reccomend More

Helpful .very helpful service advisor . Kiera Harris. Kiera helped me with ways to get the most for my money and was very polite and concerned with my service .very helpful service advisor . Kiera Harris. Kiera helped me with ways to get the most for my money and was very polite and concerned with my service needs More

Service work done quickly, as expected and vehicle delivery is a life saver when you live 2 1/2 hours from the dealership. Great job team. work done quickly, as expected and vehicle delivery is a life saver when you live 2 1/2 hours from the dealership. Great job team. More

FANTASTIC!!! Mark provided great customer service including an opportunity for after hours pick up which was very helpful for our very busy day. thank Mark and BMW including an opportunity for after hours pick up which was very helpful for our very busy day. thank Mark and BMW More

Great overall experience! Kiera (sp) helped set up my appointment to have a new key fob programmed. While I was waiting, she kept me informed of where my vehicle was in the pr Kiera (sp) helped set up my appointment to have a new key fob programmed. While I was waiting, she kept me informed of where my vehicle was in the process. Then she had a customer arrive the was somewhat of a "high maintenance" customer in my eyes. She handled him with grace and tried to get the answers to many different and changing questions answered. At one point she just brought my keys over to me and said that she would process the paperwork when she got done as it was covered by my extended warranty. She did a quick review of what else was needing service as well as thanked me for my understanding. Being in the service industry myself, I could see and understand her situation. More

EXCELLENT!! COULD NOT HAVE BE MORE COMPLIMENTARY OF THE SERVICE DEPARTMENT ESPECIALLY DENNIS CHRISTIE!! HE MADE WHAT COULD HAVE BEEN A VERY STRESSFUL SITUATION A COULD NOT HAVE BE MORE COMPLIMENTARY OF THE SERVICE DEPARTMENT ESPECIALLY DENNIS CHRISTIE!! HE MADE WHAT COULD HAVE BEEN A VERY STRESSFUL SITUATION A VERY EASY AND EXCELLENT EXPERIENCE!! COULD NOT BE MORE PLEASED WITH THE SERVICE DEPARTMENT!!! More

Great customer service! I would highly recommend this dealership in all capacities. The staff is great, it's a comfortable environment and most importantly you can rest assu I would highly recommend this dealership in all capacities. The staff is great, it's a comfortable environment and most importantly you can rest assured that you will be treated fairly! More

Service communication Mark went to lengths to ensure I was advised of service needs- both immediate ones and those which could reasonably wait until next service interval. Mark went to lengths to ensure I was advised of service needs- both immediate ones and those which could reasonably wait until next service interval. More

Service Friendliness Service tech and outside gentleman (the person who cleaned my car and suggested how to remove stain from window trim) were friendly and most helpful. Service tech and outside gentleman (the person who cleaned my car and suggested how to remove stain from window trim) were friendly and most helpful. Also negotiated a cost reduction on tire rotation when showed tech I had it done somewhere else for a lesser fee. Good job! More

Best Car Buying Experience - Thanks Mr. Ira Booker This place is absolutely amazing! Ira provided exceptional service from the time he greeted us from the BMW lot to the time we left with a new car. He This place is absolutely amazing! Ira provided exceptional service from the time he greeted us from the BMW lot to the time we left with a new car. He was very responsive to all the questions we asked and assured us that we get all our concerns taken care of. Ask for Mr. Ira Booker and he’ll take care of you. More