BMW of Des Moines

I couldn’t be more pleased about my experience with client advisor, Ira Booker, during the purchase of my ‘25 X7 M60i. Ira truly went the extra mile with me, keeping me updated on the vehicle’s arriva client advisor, Ira Booker, during the purchase of my ‘25 X7 M60i. Ira truly went the extra mile with me, keeping me updated on the vehicle’s arrival to the dealership, initial test drive and once I’d taken possession, spending several hours getting me up to speed with the amazing new technology packed into the amazing vehicle. I highly recommend Ira to anyone in the market for a new BMW. More

What can I say, Dennis is AMAZING! He made the buying process seamless and enjoyable, we've purchased two BMWs from Dennis and him and the BMW Des Moines team have been all but graciou He made the buying process seamless and enjoyable, we've purchased two BMWs from Dennis and him and the BMW Des Moines team have been all but gracious too us! Thank you again for the wonderful experience! More

They never responded to a request if car was available. I tried to contact them twice I tried to contact them twice More

Great service at this dealership! Ira went above and beyond, keeping us posted on the status of our vehicle’s build by text message and even providing the VIN number. On delivery day Ira went above and beyond, keeping us posted on the status of our vehicle’s build by text message and even providing the VIN number. On delivery day, he spent HOURS with us demonstrating the vehicle features. It’s really an amazing vehicle with so much technology! More

Excellent experience buying a used Chevy Tahoe from Dennis Christie! The whole process was low pressure, professional and executed quickly. We had an issue with a tire within hours and service post sal Dennis Christie! The whole process was low pressure, professional and executed quickly. We had an issue with a tire within hours and service post sale was great. More

If you are looking for a perfect place for service, BMW of Des Moines is not that place. However, they will do things right and do the right thing to take care of your issues. They will take care of you!! of Des Moines is not that place. However, they will do things right and do the right thing to take care of your issues. They will take care of you!! Friendly and helpful staff!! More

We were looking for a specific color and option list on an iX. After finding three examples, all a significant distance from our local dealership, and speaking with sales and leasing agents, we chose BMW D an iX. After finding three examples, all a significant distance from our local dealership, and speaking with sales and leasing agents, we chose BMW Des Moines. Jeff Godwin was polite, efficient and thorough. He picked me up at the airport. The transaction was easy. Although it took longer than expected to get the car ready, the time was well spent as Jeff went over the complexities of the car's operation. He prepared me for the drive home, and followed up with phone calls along the way, making certain I had no issues. Clean and modern facility. Everyone was pleasant. The car was clean and detailed. I took advantage of a special on the "protection package" offered at no charge. The price was competitive with other dealerships. I would deal again with Jeff. For those looking for a BMW not available locally, try this dealership. This entire transaction, from initial contact to delivery, could not have been better. No high pressure to buy add-ons and no surprises. Flights to Des Moines are easy, although you probably cannot fly there direct unless from a hub airport. It was nice they provided transportation. A+ More

I just recently bought a new 2023 BMW M850 Gran coupe. I ordered the vehicle with Ira Booker, and he made sure to keep me updated throughout the whole process. Not only did he keep me informed, but he als I ordered the vehicle with Ira Booker, and he made sure to keep me updated throughout the whole process. Not only did he keep me informed, but he also kept me excited. When the vehicle came in, he texted me the same day and set up a delivery for me that worked with my work schedule. He remained extremely professional, and his love and passion for the brand is why I’ve purchased at least 7 new cars from him. He also went above and beyond to make sure the vehicle was clean, took lots of pictures, and made sure I knew how to use everything in the car and set up all of the technology on it. I couldn’t ask for a better sales professional to do business with. Ira also continued to follow up with me, making sure I’m happy with the vehicle and answering any questions. The General Sales Manager, Waye, also made it very easy to do business and worked out a very fair deal on the numbers side. Steve the New car manager did a great job also making sure my order was exactly what I was wanting. And Skylar, the finance manager made the paperwork an easy in and out process as well. This is by far my favorite BMW I’ve owned, and best experience I’ve had at this dealership. I strongly recommend doing business locally at BMW of Des Moines, even if you could potentially save a couple more bucks shopping around multiple BMW stores. And make sure to ask for Ira Booker, he’s by far the best sales professional I’ve purchased from. (And I’ve purchased a ton of new cars from many luxury dealerships). More

Friendly, helpful staff, nice facility. However, used vehicle I test drove was not in the advertised condition. However, used vehicle I test drove was not in the advertised condition. More

Want to thank Tyler, Wade, and Roger for making the car buying process very easy. There was no haggling. No “let me talk to our manager” at all. They listened to our needs and delivered. They exceeded any buying process very easy. There was no haggling. No “let me talk to our manager” at all. They listened to our needs and delivered. They exceeded any and all expectations. Your professionalism and meeting our needs has not gone unnoticed. We are pleased to remain in the BMW family. More