BMW of Denver Downtown - Service Center

I have been getting my two BMW cars serviced at Murray since I got the cars. One is a x5 and the other is a z4. I totally trust this dealership, their service department and especially Billy Lindauer. Bi since I got the cars. One is a x5 and the other is a z4. I totally trust this dealership, their service department and especially Billy Lindauer. Billy is always responsive, knowledgable and friendly and I am always 100% satisfied after a service visit.. A fine gentleman named Bob Geise is the service manager and he sets the standard for excellent service. I recommend this dealership highly and especially Billy Lindauer. No company is ever perfect and if they tell you they are, they are lying but Murray motors and Billy are as close as one can get. Thank you Murray, Billy and Bob.. More

I am driving my 3rd Murray vehicle; great organization with fantastic people. My current vehicle is a used X-3 and Billy Lindauer has been really attentive and helpful to my concerns and needs. He has h with fantastic people. My current vehicle is a used X-3 and Billy Lindauer has been really attentive and helpful to my concerns and needs. He has helped me make appointments, spent time training me on the nuances of the vehicle and followed up to make sure I was satisfied with each service visit I have made. If you are interested in learning more about BMWs and Murray Motors Billy is a great resource. I most heartily recommend Billy and Murray to anyone looking for a new BMW or any brand of quality used vehicle. Gene Bourque More

Barbara and the entire service staff are wonderful. Barbara went above and beyond her call of duty to assist me with my issue. I have bought my last two vehicles from Murry Motors and will continue to Barbara went above and beyond her call of duty to assist me with my issue. I have bought my last two vehicles from Murry Motors and will continue to give them my business..... the srevice department, sales department and body shop are the best in the state of Colorado! More

I purchased my 2006 BMW X5 from Murray Motors new and enjoyed the 4-year service plan. In those first four years we had several fixes and the folks at Murray Motors took very good care of us. Always welc enjoyed the 4-year service plan. In those first four years we had several fixes and the folks at Murray Motors took very good care of us. Always welcoming, prompt, respectful, and everything was fixed. They explained well the issue, why and how it happened and how it would be fixed. As a non-car guy, this was very helpful and gave me piece of mind that the car was a quality product and safe. After the service plan expired, we had a couple issues come up with the X5. These fixes where the $ was coming out of pocket add a layer of complexity to the BMW owner relationship with the dealer. You might be able to empathize... Billy Lindauer at Murray Motors took care of our service visits when $ was involved, and did an amazing job. As always, Billy/Murray did the usual good job of explaining what was wrong, how it may have happened, and how the issue would be fixed. Again, this is comforting to know the technical fixes in layman's terms. When it came to the $ side of the discussion, Billy was fair and open about the solution and the cost. There was even an incremental issue with my X5 the arose while in their service department for the initial issue, and Billy/Murray took care of it. It was an anomaly (1 in 1,000 or more) so it could have been an issue that was predestined from the factory. Billy and his manager at Murray discussed openly how to resolve this and ultimately they footed the bill. Billy and Murray are the epitome of first-rate service. They understand the value of retaining a high-end customer for their high-end product, and go the extra mile to make sure that every aspect of the service experience is done to the 9's in an effort to create that lasting relationship with the customer. I obviously recommend Murray Motors to anyone in the Denver area, and hopefully your lucky enough to get Billy Lindauer as your service relationship (not taking anything away from the other good service professionals at Murray, Billy's just a great guy). Alex Sirois More

My experiences at Murray have been very good. Several years ago Billy Lindauer greeted me when I brought in my BMW for service. I was extremely impressed with his professional demeanor and friendliness. years ago Billy Lindauer greeted me when I brought in my BMW for service. I was extremely impressed with his professional demeanor and friendliness. Mr. Lindauer has been accommodating and is very knowledgeable about the mechanics of the car. He always takes time to explain in detail and laymans terms what needs to be immediately done, and what can reasonably be postponed; he informs me via the phone about the progress of the work, the pick up time, the cost, and arranges for a loner if needed. I am comfortable in contacting Mr. Lindauer about any concerns or questions I may have about the car and he promptly returns my call. I will continue to request Billy Lindauer when arranging for service; Mr. Lindauer is a competent and honest service representative at the Murray BMW establishment. Billy also arranged for me to have my car detailed a few weeks ago and the car looked better than when it was new. Everyone at the detailing center was very helpful and professional. It has been my pleasure to become acquainted with Mr. Billy Lindauer. I respect him and his advice when having the car serviced. More

Billy has always been extremely helpful and a pleasure to work with. Billy is very personal and is always on top of things. A true professional. Thanks Billy Neil work with. Billy is very personal and is always on top of things. A true professional. Thanks Billy Neil More

Currently, I have 3 BMWs and Billy is the man who takes care of me all the time. He is not only making things easier on me with all the warranty coverage but also reducing my service time by combining repa care of me all the time. He is not only making things easier on me with all the warranty coverage but also reducing my service time by combining repair, service, and consulting. That is one of the reasons I am always a BMW's fan. Great job, Billy! Thanks for all your help. More

Billy Lindauer has excellent people and customer service skills. He is the reason that I will continue to have my BMW 750Li serviced at Murray Motors. I have experienced other anglo male service writers at skills. He is the reason that I will continue to have my BMW 750Li serviced at Murray Motors. I have experienced other anglo male service writers at Murray in the past that have made me feel very uncomfortable until I meet Billy Lindauer. He is a great asset to your business. Great job Billy! John Adams BMW 750LI owner More

I have been a Murray Motor's customer for several years and have dealt with Billy Lindauer as my service representive. I have found him to be extremely attentive, professional and personal. I would highl and have dealt with Billy Lindauer as my service representive. I have found him to be extremely attentive, professional and personal. I would highly recommend him and Murray Motors to anyone for the purchase or service of a BMW. More

I have worked with Billy ever since I purchased my first I have worked with Billy ever since I purchased my first BMW. I find Billy to be very helpful in making my service experience positive. I feel that I have worked with Billy ever since I purchased my first BMW. I find Billy to be very helpful in making my service experience positive. I feel that when dealing with Billy, I am treated as a friend and not just another customer. I will continue to us the service department at Murray when my warranty expires as long as I can continue to work with Billy. More