BMW of Denver Downtown - Service Center

New Car, Continued Great Service I just leased my 4 BMW from Murray. As usual it has been a fabulous experience from start to finish. Friday I had my encore appointment with BRITTANY. I just leased my 4 BMW from Murray. As usual it has been a fabulous experience from start to finish. Friday I had my encore appointment with BRITTANY. She patiently walked me through all the very cool features of my 320, even repeating them when I asked. She was patient, knowledgeable and the experience was excellent. Murray BMW never fails to exceed my expectations. More

Car Alarm went crazy My car Alarm kept going off even when the car was unlocked and not set, Si I brought it in and they put it on the computer for a reading and a series My car Alarm kept going off even when the car was unlocked and not set, Si I brought it in and they put it on the computer for a reading and a series of issues arose Melissa the Service Adviser said that they needed to Keep my car for further Evaluation and she put me in to a 2017 X 3 with about 60 miles on it. She kept me in the loop that they were gonna change out the Brain to the alarm and they had to order the part and even after it was installed they would run it through tests to see if there were any other issues. By the end of the week it was all done NO issues everything under warranty, Best treatment by far then any other service department in Denver. More

Had best Genius Bar experience with Donna Holmgren I am currently on my 5-6th BMW and Melissa Moore from Murray BMW Service was in my words the BEST service advisor EVER! She introduced me to Donna Hol I am currently on my 5-6th BMW and Melissa Moore from Murray BMW Service was in my words the BEST service advisor EVER! She introduced me to Donna Holmgren BMW Genius and it sealed the experience!!! Will tell everyone this is the plac to GO! Thanks Donna & Melissa! Best, Ken Montgomery More

Great Experience with BMW Genius Rep Donna did a great job explaining features of the BMW we purchased several months ago. She was professional and patient. She did a great job curtaili Donna did a great job explaining features of the BMW we purchased several months ago. She was professional and patient. She did a great job curtailing the training to my personal needs. More

My Genius Experience My Genius experience with Donna Holmgren was fantastic. She was extremely thorough and patient with me. She reviewed several aspects of the drive syst My Genius experience with Donna Holmgren was fantastic. She was extremely thorough and patient with me. She reviewed several aspects of the drive system including phone text voice commands and the navigation system. Her explanations were very helpful. In addition, she took notes for me for later use. I appreciated all of her time and explanations. More

Knowledgable dealership Every question asked was answered or verified with a co-worker. It was great to see the a cohesive team. Every person was so easy to deal with with a Every question asked was answered or verified with a co-worker. It was great to see the a cohesive team. Every person was so easy to deal with with and had a friendly attitude, not pushy what-so-ever. After all the discussion about the car and the number crunching, came the fun part with a genius about a women really wants to know about the car. Donna was great at explaining what all the buttons did and she knows you will not remember everything so she gives you her number and says you call me any time, just to say how do you set the radio station. She is great, casual and makes you feel like you have been buds forever. Thanks everyone at Murray! More

Genius! I recently had my BMW Genuis appointment with Mariah Hittle after owning my 2014 X3 for more than five months. While this was my second X3 and I am fa I recently had my BMW Genuis appointment with Mariah Hittle after owning my 2014 X3 for more than five months. While this was my second X3 and I am fairly technically savvy, I found that there were so many options available on this vehicle that I needed guidance to take full advantage of all the car has to offer. My one hour appointment with Mariah set me on the perfect path to make sure that I could do just that. It was definitely worth it - my only regret was waiting so long to schedule the appointment! More

Awesome experience learning all about my BMW. When I was at Murray BMW having my car checked out after moving here I met a wonderful person named Mariah Hittle. She showed me all the technology m When I was at Murray BMW having my car checked out after moving here I met a wonderful person named Mariah Hittle. She showed me all the technology my car had to offer. I knew and used some of it, but she showed me so much more. Mariah was very patient and professional with me. She showed me so many things that my car could do and make life easier for me. Mariah has such a positive attitude and is so friendly she made the experience easy and fun. Because of Mariah, I will not hesitate to continue my relationship with Murray BMW. More

Einstein, Hawking, Wittgenstein, Hittle (BMW): Geniuses I am a previous BMW owner but have been away for awhile. Shame on me. When I returned to Bavaria, I recognized the technology of these fine machines I am a previous BMW owner but have been away for awhile. Shame on me. When I returned to Bavaria, I recognized the technology of these fine machines had surpassed my intuition. Thankfully, there is the BMW Genius Appointment. Mariah Hittle walked me through the gross and fine operations of my 535iX while not making me feel inferior to her clearly superior knowledge- base. She had an answer or knew where to find the answer to every query. I appreciated her thoroughness, wit and mentoring. My experience with Murray Motors in Denver has been superb and Mariah is a fabulous representative of the organization. I can't wait for my follow up visit- a true example of service beyond the sale. More