BMW of Denver Downtown

Barbara and the entire service staff are wonderful. Barbara went above and beyond her call of duty to assist me with my issue. I have bought my last two vehicles from Murry Motors and will continue to Barbara went above and beyond her call of duty to assist me with my issue. I have bought my last two vehicles from Murry Motors and will continue to give them my business..... the srevice department, sales department and body shop are the best in the state of Colorado! More

I purchased my 2006 BMW X5 from Murray Motors new and enjoyed the 4-year service plan. In those first four years we had several fixes and the folks at Murray Motors took very good care of us. Always welc enjoyed the 4-year service plan. In those first four years we had several fixes and the folks at Murray Motors took very good care of us. Always welcoming, prompt, respectful, and everything was fixed. They explained well the issue, why and how it happened and how it would be fixed. As a non-car guy, this was very helpful and gave me piece of mind that the car was a quality product and safe. After the service plan expired, we had a couple issues come up with the X5. These fixes where the $ was coming out of pocket add a layer of complexity to the BMW owner relationship with the dealer. You might be able to empathize... Billy Lindauer at Murray Motors took care of our service visits when $ was involved, and did an amazing job. As always, Billy/Murray did the usual good job of explaining what was wrong, how it may have happened, and how the issue would be fixed. Again, this is comforting to know the technical fixes in layman's terms. When it came to the $ side of the discussion, Billy was fair and open about the solution and the cost. There was even an incremental issue with my X5 the arose while in their service department for the initial issue, and Billy/Murray took care of it. It was an anomaly (1 in 1,000 or more) so it could have been an issue that was predestined from the factory. Billy and his manager at Murray discussed openly how to resolve this and ultimately they footed the bill. Billy and Murray are the epitome of first-rate service. They understand the value of retaining a high-end customer for their high-end product, and go the extra mile to make sure that every aspect of the service experience is done to the 9's in an effort to create that lasting relationship with the customer. I obviously recommend Murray Motors to anyone in the Denver area, and hopefully your lucky enough to get Billy Lindauer as your service relationship (not taking anything away from the other good service professionals at Murray, Billy's just a great guy). Alex Sirois More

I purchased my first BMW this year. I had two friends that purchased BMWs and highly recommended Ben. I originally went in with the idea of buying a used X5. Even though Ben only sells new vehicles he that purchased BMWs and highly recommended Ben. I originally went in with the idea of buying a used X5. Even though Ben only sells new vehicles he was very patient with me and didn't dismiss me. He didn't bat an eye when the first thing I asked him to do was fold down the rear seats to see if my harp cover would fit in the cargo area. My one requirement was that the vehicle be able to transport my harp. After learning that my trade in was valued much higher than I originally anticipated, I weighed the options and decided that buying a new vehicle made more sense. Not once through the process did Ben pressure me or try to influence my decision in any way. After making the decision to buy a new vehicle, Ben found that there weren't any in the vicinity and so we decided to order the car just the way I wanted it. Ben kept me updated on its progress throughout the process. Upon its arrival, Ben took over an hour to go through all of the features of the car - he is incredibly knowledgeable about the product. Working with Ben was truly a pleasure. More

Thank you so much for your great customer service and hard work to get me into my new car. Always loved the Murray BMW of Denver but this time worked with Mr Amos Ejuwa. he defenitly worked beyond what i hard work to get me into my new car. Always loved the Murray BMW of Denver but this time worked with Mr Amos Ejuwa. he defenitly worked beyond what i was expecting from a sales person to hetlp and get the deal I wanted. I am very happy with my car and the service I recived from Him. make sure when u go to Murray BMW of Denver ask for Mr. Amos Ejuwa. you will be satisfied. More

The purchase of my BMW X3 at Murray Motors was by far the best dealership experience I have had in the 30 years that I have been buying new cars. My sales person, Mr. Ben Uher, was professional, low pressu best dealership experience I have had in the 30 years that I have been buying new cars. My sales person, Mr. Ben Uher, was professional, low pressure, and exceptionally respectful throughout the process. He was able to answer any and all questions I had throughout the process (mechanical specifics regarding the car, the BMW brand, and available options). Ben focused completely on my satisfaction and gave me the time and information to make an informed purchase. I never felt like he was trying to "make a sale" or push me in a direction that I didn't want to go. He listened carefully to me and answered all of my questions. I ended up with the perfect car at a very reasonable price. I can't recommend Murray Motors enough. More

Amos and the Sales Managers worked very hard to provide a fair and reasonable trade-in value for my car and the purchase of the used ML350. As well, they made me aware of other valuable services and again fo fair and reasonable trade-in value for my car and the purchase of the used ML350. As well, they made me aware of other valuable services and again found ways to afford our family a certified vehicle at a premium value. I really appreciate their dedication to customer service and will refer my friends and family to the dealership. Thank you! JP Note: Buyer's beware, don't go to not trusted dealerships. There's a reason why Murray of Denver is top rated. They take care of you and the cars are clean! More

My experiences at Murray have been very good. Several years ago Billy Lindauer greeted me when I brought in my BMW for service. I was extremely impressed with his professional demeanor and friendliness. years ago Billy Lindauer greeted me when I brought in my BMW for service. I was extremely impressed with his professional demeanor and friendliness. Mr. Lindauer has been accommodating and is very knowledgeable about the mechanics of the car. He always takes time to explain in detail and laymans terms what needs to be immediately done, and what can reasonably be postponed; he informs me via the phone about the progress of the work, the pick up time, the cost, and arranges for a loner if needed. I am comfortable in contacting Mr. Lindauer about any concerns or questions I may have about the car and he promptly returns my call. I will continue to request Billy Lindauer when arranging for service; Mr. Lindauer is a competent and honest service representative at the Murray BMW establishment. Billy also arranged for me to have my car detailed a few weeks ago and the car looked better than when it was new. Everyone at the detailing center was very helpful and professional. It has been my pleasure to become acquainted with Mr. Billy Lindauer. I respect him and his advice when having the car serviced. More

Billy has always been extremely helpful and a pleasure to work with. Billy is very personal and is always on top of things. A true professional. Thanks Billy Neil work with. Billy is very personal and is always on top of things. A true professional. Thanks Billy Neil More

Currently, I have 3 BMWs and Billy is the man who takes care of me all the time. He is not only making things easier on me with all the warranty coverage but also reducing my service time by combining repa care of me all the time. He is not only making things easier on me with all the warranty coverage but also reducing my service time by combining repair, service, and consulting. That is one of the reasons I am always a BMW's fan. Great job, Billy! Thanks for all your help. More

Billy Lindauer has excellent people and customer service skills. He is the reason that I will continue to have my BMW 750Li serviced at Murray Motors. I have experienced other anglo male service writers at skills. He is the reason that I will continue to have my BMW 750Li serviced at Murray Motors. I have experienced other anglo male service writers at Murray in the past that have made me feel very uncomfortable until I meet Billy Lindauer. He is a great asset to your business. Great job Billy! John Adams BMW 750LI owner More