BMW of Denver Downtown
Denver, CO
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I had no plans to buy a car anytime soon as I had just payed my old car off, but this car was way too nice to pass on and way too good of a deal. I prefer to buy cars brand new, but I have heard a lot of payed my old car off, but this car was way too nice to pass on and way too good of a deal. I prefer to buy cars brand new, but I have heard a lot of good things about buying used through a BMW dealership. Also, I've hear BMW's customer service is second to none. The last part is 100% spot on. Birgit was the dealer who sold me the car, and she was nothing short of outstanding. I bought the car and had to leave town the following day for a trip. I had noticed a couple things that needed to be looked at. I wrote down a list of the things that needed to be looked at, and she had the service department look at and fix all these issues. The best part was when she agreed to pick me up from the airport when I got back to Denver after the dealership's business hours. Customer service is one of my big sticking points when purchasing a car, and individuals like Birgit, Billy, Joe, Jared, and Kevin would make me recommend Murray Imports to anybody interested in purchasing a BMW. Furthermore, after less than a week after the purchase, I had noticed the driver's side door seal was separating from the roof of the interior. I pointed this out to Billy in services. After talking with Joe Reiner, the sales department agreed to replace this at no cost to me. I can't stress how great the customer service from Murray has been, and I look forward to dealing with them for my routine services in the future. More
Although I experienced problems getting the registration paperwork: 1. signed properly by the previous owner, 2. sent to the correct DMV county office, Jeff did his best to solve the problems and communi paperwork: 1. signed properly by the previous owner, 2. sent to the correct DMV county office, Jeff did his best to solve the problems and communicate resolution status during the process. Jeff Vonfeldt is a very customer-focused representative of Murry Motors. More
My wife and I have been fortunate to work with Jeff over the last three years with our BMW. Upon leasing our 3series, Jeff was a breath of fresh air. He clearly outlined the terms of the lease and worked the last three years with our BMW. Upon leasing our 3series, Jeff was a breath of fresh air. He clearly outlined the terms of the lease and worked to get us the most car for the best price. That is a rarity in car sales today. Over the course of the lease, he checked in with us regularly to ensure our satisfaction with the BMW product as well as with Murray Motors. At the end of our lease Jeff helped us understand ALL of the options that were available and was able to point us in the most cost effective direction. Needless to say we will absolutely continue working with Jeff Vonfeldt at Murray BMW. The quality of service, the attention to customer satisfaction and the care that is given at each step of the purchasing process is second to NONE. I would HIGHLY recommend Jeff and Murray BMW to any person looking to purchase or lease. The combination of excellent service, friendly staff, and a highly trained and knowledgeable sales force make purchasing a car a dream. More
Once I had decided to purchase a 2011 BMW 335i XDrive, I requested quotes from all the Denver area dealers, via the BMW National website. Jeff VonFeldt was the most responsive, customer focused salesman vi requested quotes from all the Denver area dealers, via the BMW National website. Jeff VonFeldt was the most responsive, customer focused salesman via email and in person. Once I decided on the specific options I wanted, I finalized my special order and got my BMW in a little over 60 Days. Having lived in Germany for 12 years, I wanted the vehicle produced in Munich; Jeff switched my order from South Africa without a hitch. I found Jeff extremely knowledgeable, straightforward, and professional. The special order price I negotiated was very competitive and at delivery my Toyota 4-Runner received a very fair trade value. I would not hesitate to recommend Jeff VonFeldt and Murray BMW to my family and friends for a BMW purchase. More
Jeff was very helpful and a pleasure to work with. He helped us to get the best deal possible on our lease. When our car arrived, he spent time teaching us about the various features and he also followe helped us to get the best deal possible on our lease. When our car arrived, he spent time teaching us about the various features and he also followed up several times to make sure we were happy. More
Jeremy was very pleasant to deal with up to and including teaching me to use the great features of my new BMW when it was delivered to me. Kudos Jeremy and thanks again for all your help. teaching me to use the great features of my new BMW when it was delivered to me. Kudos Jeremy and thanks again for all your help. More
I have been doing business with Murray BMW since 1999. Jeremey Scott made the process of purchasing my 2011 BMW X5M a very easy and exciting process. Jeremey treated my with respect and was very professi Jeremey Scott made the process of purchasing my 2011 BMW X5M a very easy and exciting process. Jeremey treated my with respect and was very professional. I appreciated how Jeremey treated me so much, I brought my Mom down to meet him at Murray in which she bought her 2012 X5 Premium. I would say that the other thing that brings me back to Murray is that Billy Lindauer and Murray BMW service department. The service department is the best hands down. Billy not only takes care of my service needs, but also all of my Dinan needs. Between Jeremey and Billy, Murray BMW will always have my business. If you are going to purchase the Ultimate Driving Machine, I recommend the Ultimate Dealership - Murray BMW. More
Jeff is very friendly and extremely helpful. He was able to provide us with all the information and recommendations we needed to make the best decisions. to provide us with all the information and recommendations we needed to make the best decisions. More
Jeff is an exceptional salesman and made my USAA discounted transaction a pleasure. I will be going back soon for a certified pre-owed to have as a second car here in Breckenridge and will only work discounted transaction a pleasure. I will be going back soon for a certified pre-owed to have as a second car here in Breckenridge and will only work with Jeff. Captain David Callan More
Meddie was very helpful, gracious and engaging. He worked hard to get a deal done that made sense for all parties. He explained the differences between the vehicles we were considering and took extra time to hard to get a deal done that made sense for all parties. He explained the differences between the vehicles we were considering and took extra time to explain all the vehicle features to us. More