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BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
547 Reviews

547 Reviews of BMW of Delray Beach - Service Center

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October 12, 2023

We showed up unexpectedly with a problem saying we had a malfunction. They supplied us with a loaner and by the next morning had taken part of the front off and found the issue and were able to communicate More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rardin
Oct 14, 2023 -

BMW of Delray Beach responded

We are pleased to hear you had such a positive experience with us, Joe! If you ever need help, just give us a call. Happy motoring!

October 11, 2023

i brought my car for engine overheating issue and after 10 days i picked it up, they deleted apple carplay, they deleted navigation, and i now have tire pressure monitor light on the dash. And they don't t More

by Samet Koc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Baron, Keith Hauser
Oct 11, 2023 -

Samet Koc responded

Horrible service 3rd edit and 3rd 1 star review. This time I brought my car to the service for engine overheating and they deleted my apple carplay from the car they don’t take any responsibility for it. They also deleted navigation from the infotainment system. And they broke tire pressure monitor sensor!!! ITS UNBELIEVABLE. And they charged $9000 for overall service!!! I will do anything to defend myself. I will write every single social media platform possible. I will reach out to BMW USA and BMW GERMANY headquarters. It’s unacceptable for $100.000 car!!!!!!!

October 11, 2023

We had a follow up appointment to have our windows tinted and although there was limited interaction with the service department; Syed and the sales team were very accommodating while we were there. The whol More

by caribbeangator
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Mohiuddin
Oct 13, 2023 -

BMW of Delray Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

Very courteous and efficient. On time. Told me what needed to be done and kept me fully informed. More

by bschlifke1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Hauser
Oct 12, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 10, 2023

My experience at BMW of Delray was a pleasant one. The Service area itself is well lit, clean, and comfortable. Michael Rardin, who I had the pleasure of meeting and working with, was extremely know More

by M Polanco
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Rardin
Oct 12, 2023 -

BMW of Delray Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 10, 2023

proficient and personable advisors. clean, spacious waiting area with wi-fi and hot and cold beverages More

by nb342
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Nelson
Oct 12, 2023 -

BMW of Delray Beach responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

Service rep Steve Itkin was very accommodating and was not trying to sell me any unnecessary service. More

by Bildersee068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
Oct 11, 2023 -

BMW of Delray Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. If you ever need help, just give us a call. Happy motoring!

October 08, 2023

Extremely efficient service appt. Keith was respectful of my time and had all paperwork, answers and loaner ready when I arrived. Love the video of my car inspection from the service More

by Ronbiskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Hauser
Oct 09, 2023 -

BMW of Delray Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. We do hope we can be of assistance in the future. Take care!

October 04, 2023

I brought my bmw 440i in for 2 year service maintenance. I was kept informed throughout the day on the progress of my car. My service advisor Atte couldn’t have been more professional. I highly recommend u More

by Roni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atte
Oct 07, 2023 -

BMW of Delray Beach responded

Hi Roni, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Delray Beach and we hope to be of service again in the future.

October 02, 2023

STEVE SAVED ME $5 GRAND JUST BY BEING KNOWLEDGEABLE ABOUT MY WARRANTY FOR A MAJOR ISSUE ON MY CAR. HE SAVED ME, TIME, STRESS AND MONEY!!!! More

by GENE SIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE R
Oct 05, 2023 -

BMW of Delray Beach responded

Hello Gene, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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