BMW of Delray Beach - Service Center

Customer relations were demonstrated from the initial greeting thru to analysis and payment. I will be a repeat customer. Love David Helm (not certain of his name) Great service from all. greeting thru to analysis and payment. I will be a repeat customer. Love David Helm (not certain of his name) Great service from all. More

Awful experience - worst BMW dealer ever. They are so sloppy with everything. Always late - nobody has any idea what is going on. They are so sloppy with everything. Always late - nobody has any idea what is going on. More

Brand new clean very well run customer service Great shuttle service and reliable with pickup shuttle service and reliable with pickup More

Good staff. Advisors are nice. Comfortable waiting area/cafe. Downside: takes forever. service opens early, but they don't have a crew there that early so b Advisors are nice. Comfortable waiting area/cafe. Downside: takes forever. service opens early, but they don't have a crew there that early so booking an early appt in hopes that youll be out before work- no. They dont offer loaners They have a shuttle, on for a 5mi radius I believe. Its BMW, and its autonation. these should be basic amenities. More

I was at the dealership for a routine oil change. I was told it would take possibly 2 hours. It took 1 1/2 hours. I just wish it would only take an hour. In and out. I was told it would take possibly 2 hours. It took 1 1/2 hours. I just wish it would only take an hour. In and out. More

GREAT SERVICE WRITER, TECHNICIANS NEED TO BE MORE CAREFUL, CAUSED A SECOND TRIP TO DEALERSHIP, SPENT OVER 8 HOURS TOTAL CAREFUL, CAUSED A SECOND TRIP TO DEALERSHIP, SPENT OVER 8 HOURS TOTAL More

Outstanding service Dept. Keith Hauser is epitome of an advisor. From pulling into the service Dept, the staff very welcoming Keith Hauser is epitome of an advisor. From pulling into the service Dept, the staff very welcoming More

The rep was very professional and informative and I was satisfied with the work done on my car satisfied with the work done on my car More

I do love this dealership and they got me in a timely manner and provided loaner. What bothered me a bit was I asked about tires and interior clean only to have to remind about interior clean which then manner and provided loaner. What bothered me a bit was I asked about tires and interior clean only to have to remind about interior clean which then the car had to be sent back in causing me to wait additional 30 minutes. Also they overlooked the wheel rotation recommendation and that had to be updated as well. A bit of an inconvenience. I felt they could of been a bit more buttoned up providing seem less service and check out. More

Excellent service experience. Efficient, courteous, comfortable, spacious. Coffee machines and water bottles. Car washed after service. Highly recommend. Efficient, courteous, comfortable, spacious. Coffee machines and water bottles. Car washed after service. Highly recommend. More