BMW of Delray Beach - Service Center

Honest, fast and very organized. They will diagnose the problem and provide photos, videos and pricing estimates of what needs to be done. Great service reps, shout out to Steven Itk They will diagnose the problem and provide photos, videos and pricing estimates of what needs to be done. Great service reps, shout out to Steven Itkin! More

We are very pleased with the customer service from Keith Hauser, Delray BMW. The service is transparent by providing written, detailed quotes for anticipated work to be performed and the service videos are Hauser, Delray BMW. The service is transparent by providing written, detailed quotes for anticipated work to be performed and the service videos are very helpful. More

Jean - Marc Frezin was an amazing sales person. He made the entire leasing process a breeze for me. He did everything possible allowing me to return my previous BMW and lease my new one without any He made the entire leasing process a breeze for me. He did everything possible allowing me to return my previous BMW and lease my new one without any questions being left unanswered. I was amazed at his calm, professional manner. More

Excellent service, super nice waiting area, and free water and free coffee or expresso with cream. water and free coffee or expresso with cream. More

Professional and courteous personal, salesperson knowledgeable with vehicle's. Sales floor was clean and maintained. knowledgeable with vehicle's. Sales floor was clean and maintained. More

I received a warning light on my dash the night before I was scheduled to take a trip. I was able to schedule an appointment for 7 am the following morning. I explained my situation to my Service Advisor St was scheduled to take a trip. I was able to schedule an appointment for 7 am the following morning. I explained my situation to my Service Advisor Steven Itkin, and he had me back on the road within 20 minutes. I am very thankful for the outstanding customer service. More

It is very easy to schedule an appointment at BMW of Delray. Service consultants are friendly and helpful. Waiting area is just off the showroom and is clean and attractive. Overall, it is a friendly Delray. Service consultants are friendly and helpful. Waiting area is just off the showroom and is clean and attractive. Overall, it is a friendly place. More

Brought in my electric BMW so they can inspect and diagnose a very dismal range that my car gets (30 miles on a full charge). Such issues are covered by the factory warranty. All they did is they sold diagnose a very dismal range that my car gets (30 miles on a full charge). Such issues are covered by the factory warranty. All they did is they sold me a regular starter battery for $600 and told me that there is nothing wrong with my car. Very poor communication with my service advisor also. More

Very impressed with the facility, service Rep. ( Michael Alfano) and professionalism. My two complaints were length of time I had to wait and the engine light coming on the next day. It could be t ( Michael Alfano) and professionalism. My two complaints were length of time I had to wait and the engine light coming on the next day. It could be that the system wasn’t reset, but I will call Michael today More

Very Professional. Andrew kept up communication with me while the car was being serviced. Pick up and drop back off service at my home was excellent Andrew kept up communication with me while the car was being serviced. Pick up and drop back off service at my home was excellent More