BMW of Delray Beach - Service Center
Delray Beach, FL
548 Reviews of BMW of Delray Beach - Service Center
I am always very happy with the service at Delray BMW. Andrew Baron has been wonderful with whom to work and keeps me up to date on what needs to be done and how long it will take! For the most part, he Andrew Baron has been wonderful with whom to work and keeps me up to date on what needs to be done and how long it will take! For the most part, he is accurate…within an hour or so!! More
Honest, fast and very organized. They will diagnose the problem and provide photos, videos and pricing estimates of what needs to be done. Great service reps, shout out to Steven Itk They will diagnose the problem and provide photos, videos and pricing estimates of what needs to be done. Great service reps, shout out to Steven Itkin! More
We are very pleased with the customer service from Keith Hauser, Delray BMW. The service is transparent by providing written, detailed quotes for anticipated work to be performed and the service videos are Hauser, Delray BMW. The service is transparent by providing written, detailed quotes for anticipated work to be performed and the service videos are very helpful. More
Jean - Marc Frezin was an amazing sales person. He made the entire leasing process a breeze for me. He did everything possible allowing me to return my previous BMW and lease my new one without any He made the entire leasing process a breeze for me. He did everything possible allowing me to return my previous BMW and lease my new one without any questions being left unanswered. I was amazed at his calm, professional manner. More
I received a warning light on my dash the night before I was scheduled to take a trip. I was able to schedule an appointment for 7 am the following morning. I explained my situation to my Service Advisor St was scheduled to take a trip. I was able to schedule an appointment for 7 am the following morning. I explained my situation to my Service Advisor Steven Itkin, and he had me back on the road within 20 minutes. I am very thankful for the outstanding customer service. More
It is very easy to schedule an appointment at BMW of Delray. Service consultants are friendly and helpful. Waiting area is just off the showroom and is clean and attractive. Overall, it is a friendly Delray. Service consultants are friendly and helpful. Waiting area is just off the showroom and is clean and attractive. Overall, it is a friendly place. More
Brought in my electric BMW so they can inspect and diagnose a very dismal range that my car gets (30 miles on a full charge). Such issues are covered by the factory warranty. All they did is they sold diagnose a very dismal range that my car gets (30 miles on a full charge). Such issues are covered by the factory warranty. All they did is they sold me a regular starter battery for $600 and told me that there is nothing wrong with my car. Very poor communication with my service advisor also. More
Very impressed with the facility, service Rep. ( Michael Alfano) and professionalism. My two complaints were length of time I had to wait and the engine light coming on the next day. It could be t ( Michael Alfano) and professionalism. My two complaints were length of time I had to wait and the engine light coming on the next day. It could be that the system wasn’t reset, but I will call Michael today More