BMW of Delray Beach - Service Center
Delray Beach, FL
553 Reviews of BMW of Delray Beach - Service Center
I have been using this dealership for years with my cars and have no issues with my service contact. This past week I dropped my car off for 10 days while I was out of town (yes, it was over a holiday & wee and have no issues with my service contact. This past week I dropped my car off for 10 days while I was out of town (yes, it was over a holiday & weekend) I was to pick it up on Black Friday. Due to the parts not being ordered for what I took the car in for I had to wait until Tuesday. No cars were available to loan out. I know this now is an issue that is why I left my car there for the that length of time. I don’t understand if the car was dropped & planned for a repair why it took this long. Management should have called to follow up…that is why they have a title. More
Contemporary and clean. That's about it. Professional - yeh, but no smiles or friendliness. Car was served and washed, and substitute was OK. This is not a place the That's about it. Professional - yeh, but no smiles or friendliness. Car was served and washed, and substitute was OK. This is not a place they would make you happy, just the business, And mostly you feel like you are a bother, not a client they need to please. More
Our new advisor Kevin was very helpful from start to finish as were had a tire issue to work thru. Our car was then totally washed and he kept me update on all timings. The waiting area was very pleasan finish as were had a tire issue to work thru. Our car was then totally washed and he kept me update on all timings. The waiting area was very pleasant and I enjoyed a great cup of Latte coffee. More
Excellent and timely service. Installations are impressive, really outstanding. Excellent support and guidance from service staff. Both Andrew and Eva were superb at providing gui Installations are impressive, really outstanding. Excellent support and guidance from service staff. Both Andrew and Eva were superb at providing guidance and support. More
My service advisor was proactive in advising required service that was outside of my scheduled visit. The staff is always courteous and professional. service that was outside of my scheduled visit. The staff is always courteous and professional. More
Easy to make appointment. Service consultant was friendly, efficient and provided timely progress reports. Would definitely return for future service Also, this is the sam Service consultant was friendly, efficient and provided timely progress reports. Would definitely return for future service Also, this is the same dealership that I leased the car. The sales person was a pleasure to work with and the entire experience from initial inquiry to signing was one of the best I ever had. More