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BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
547 Reviews

547 Reviews of BMW of Delray Beach - Service Center

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December 28, 2022

Amazing service! Always the best service, car always comes back the best no issues at all More

by Zabanks96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atte
December 28, 2022

All requested service was completed Car was found to be clean after service and 3-week storage prior to pickup More

by bbradley56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 28, 2022 -

bbradley56 responded

I dropped the X2 off for service the day after Thanksgiving, but could not return to the dealership until Dec 26th. In the interim, I phoned the dealership 5 times over that time period and was unable to speak to a live person or receive any kind of feedback on the status of my vehicle. I found it frustrating and worrisome. Finally on my 6th attempt during the third week of December a human being answered my phone call and was able to update me

Dec 28, 2022 -

bbradley56 responded

See above

December 28, 2022

Steven ws very helpful as this is my first time owning a BMW and he advised on what is included with the service, he was very fast and efficient answered all my questions any issues I had he made sure it wa More

by Tijoris Home Inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Itkin
December 26, 2022

Notified by email of upcoming appointment which was followed up by dealer Everyone at dealership was professional. Car exterior and interior were cleaned perfectly We were called when car was complete More

by lou.capuano8546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
December 24, 2022

This dealership is horrible. I left my BMW there to get serviced and they didn’t return it to me for more than 36 hours. I called the front desk they didn’t know what was going o More

by Spelling.c7893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas, Joanne, Alex, Michael, All working staff Dec. 22
December 23, 2022

Service Department was excellent. They tried to get my tire to hold air with no success. Steve checked to make sure a tire was in stock. And, although the service dept was very busy More

by fsb0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
December 23, 2022

Oil change was fast and efficient. However they were not able to solve WIFI problem More

by wgelb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atte Huber
December 23, 2022

Excellent service department. Took time to figure out what was wrong with my x5. Highly recommend Tomas. More

by Connie_pagones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas
December 23, 2022

Attentive staff…greeted upon arrival. .and warm waiting area and driven and picked up from home on a timely basis. Steven kept me updated throughout the process. More

by ejfleites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Itkin
December 21, 2022

Service department was great. My adviser took care of everything. Atte H. got me in and out in the time he said. More

by CRAIG.D.WERTHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atte Huber
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