BMW of Delray Beach - Service Center

Keith Hauser, service advisor extraordinaire, and Carlitos, loaner vehicles, are both efficient, exemplify great customer service and are most professional. Keith is the only reason why i use Linton Carlitos, loaner vehicles, are both efficient, exemplify great customer service and are most professional. Keith is the only reason why i use Linton BMW. I fully trust him and that hasn’t been my experience with past vehicles. I would buy a vehicle at this location for that reason alone in the future. The reason why I had to service my vehicle was because of a sound we were hearing a sound on a Saturday. I alerted him and made mention we were heading out of town on Thursday. When he returned to work Monday, he had a cancelation, contacted me immediately and had a loaner. He calmly (as he’s always calm) explained the issue following a quick test drive. It was covered under my warranty and he delivered the car by Wednesday at noon. He’s always exceeding my expectations and communication is always fast. Sidebar: still disappointed to losing manager John from valet. He really cleaned that department up and kept the younger boys in line. It was a huge loss to see him gone. More

David was my service advisor and he was outstanding Stongly recondmend this dealershipBest customer service ever Stongly recondmend this dealershipBest customer service ever More

Couldn’t ask for a better service, extremely helpful, very professional and polite, I was helped through the service processes without fault, will definitely use this dealership again very professional and polite, I was helped through the service processes without fault, will definitely use this dealership again More

Andrew was my service advisor and he was great! Kept me up to date on my Service and got me out quickly! Kept me up to date on my Service and got me out quickly! More

My experience with this store has been with the service department. Andrew is the service writer I've gotten hooked up with and I am grateful fir that. Andrew is great at his job. department. Andrew is the service writer I've gotten hooked up with and I am grateful fir that. Andrew is great at his job. More

Fabulous dealership! . Steven was friendly and professional. I was able to take advantage of rides from the dealership and back again which was very helpful. . Steven was friendly and professional. I was able to take advantage of rides from the dealership and back again which was very helpful. More

Keith Hauser is an excellent service provider, I brought my car in for a problem that had not been properly addressed when I was in a month earlier. The issue was not fixed once again when I came back to g my car in for a problem that had not been properly addressed when I was in a month earlier. The issue was not fixed once again when I came back to get my car the second time, Keith addressed this right away with professionalism and understanding of the inconvenience this was causing me. He communicated with me throughout the third attempt for repair and once the service people said it was fixed he tried it himself multiple times before telling me my car was ready. He also followed up with me the day after I took the car home to make sure everything was working properly. I will continue to use Keith as my service advisor, he is an impressive individual. More

Car was serviced quickly and efficiently. Andrew kept me informed every step of the way. Tami extremely helpful (as well as delightful to deal with) getting the car in early for a semi-emerge Andrew kept me informed every step of the way. Tami extremely helpful (as well as delightful to deal with) getting the car in early for a semi-emergent repair More

Steven was terrific and explained everything and helped get the vehicle back quickly. Great service! get the vehicle back quickly. Great service! More

Great service and quick turn around as always. Both Sales and service have always done a great job. Both Sales and service have always done a great job. More